The "Who's in" digest is a personalized forecast to help employees know what's happening in the office in a given week and when they should plan to come into the office to connect with the people they care about.
You can see who’s in and what’s happening in the office from a handful of places outside of Robin. In addition to email, users can add the Robin app to their Microsoft Teams & Slack channels to receive digest information there.
Weekly digest email
With the "Who's in" email digest, you'll receive a personalized email on Monday mornings (based on your local time) where you can see who's planning to be in your preferred office location for the upcoming week, along with your own plans.
To see more about your upcoming week, click Update my plans.
"Who's in" digest in Teams
The Robin app is compatible with Teams desktop, web, & mobile apps.
Microsoft made a change
Microsoft recently made a change to their bot functionality and the messaging extension can no longer be initiated by @mentioning the bot.
You can receive the "who's in" digest right in your Teams app. Open the Robin app from the overflow tool menu below the chat box or from the overflow menu on the individual message and select "Who's coming in."
A popup modal will appear, prompting you to select an office, select an office from the dropdown menu.
Then the Robin bot will share a digest of who's going into that office that week. It will look something like this:
To see more about your upcoming week and for the option to join teammates in the office, click Update my plans.
For more information on how to use the Robin bot with Microsoft Teams, check out this guide.
"Who's in" digest in Slack
You can use the Robin Slack app to automatically receive the "who's in" digest each week, or you can ask Robin "who is in the office this week" with a Slack command.
To automatically receive the digest, locate Robin under your Slack apps, and on the home tab under "Who's in digest summary," click Create new digest.
Who can receive the weekly digest email?
The requirements for users to receive the email:
Have a default location with 1 or more people with in-office plans for the week.
As a user, you've:
Signed into Robin at least once.
Have a default location selected.
Have a valid & verified email address.
Have not unsubscribed from the "Who's in" digest email.
As an admin, can I preview the email digest before it starts sending it to all users?
No; reach out to your Customer Success Manager to see a demo.
What if I personally don't want to receive emails from Robin?
Today, employees can manage their email preferences directly from the weekly digest email, by clicking “Unsubscribe”.
What if I don't want users to receive the "Who's in" digest email?
Admins can disable the "Who's in" email notification on behalf of their employees on the organization level under Manage > Notifications.
Why aren’t users seeing the option to manage their email preferences from their User Settings?
Today, employees can manage their email preferences directly from the weekly digest email, by clicking “Unsubscribe”. We may add the weekly digest to the user’s notifications settings page in addition to the one-click link over time, based on feedback and need.
Can users customize when they receive the email digest?
Users will receive the email Monday morning. The time and date is based on the timezone settings for the user’s default location. Based on our data, Mondays continue to be the most likely day users are planning and booking for their week ahead.
However, Slack users can set up a digest schedule to automatically receive the "who's in" digest each week in their channel of choice.
Where else can users receive a weekly digest?
Users can see who’s in and what’s happening in their office from a handful of places outside of Robin. In addition to email, users can add Robinbot to Slack/Teams channels to receive digest information there.