Booking events with the plugin

With the release of the Robin plugin, you can bring space search directly into your calendar system. But what should you expect when booking events through the Robin plugin? When you are booking through the plugin you should keep in mind that you are still booking events using your own Office 365 or Google account. When you book events in the Robin dashboard you are booking through your organization's account connected to Robin (you will often hear us refer to it as a booking user or service account). What this means is you may not have the same permissions on your account as your organization's booking user or service account. So if you see that your events are being rejected booking through the plugin then it most likely that you do not have permission to book on that spaces resource calendar. You can check with your system admin in order to gain access to the correct calendar permissions.

Did this article help?