Configure room delegation for Microsoft 365 service accounts

Overview

When connecting your Microsoft 365 service account to Robin, we need to make sure the connected service account has the ability to create, edit, and delete meetings. Robin will use these permissions to do things like end meetings early via the room display or remove abandoned events automatically. 

Delegate access allows the service account to manage events on behalf of your office's room resource calendars, regardless of who originally created the event, and gives you auditable logs for reference.

How to add delegation permission for room calendars

You can add delegation permission for room calendars individually in the Microsoft 365 admin center by navigating to:

1. In the Microsoft 365 admin center, click Recipients.
2. Click Resources.
3. Select the calendar.
4. Click Manage delegate settings.
5. Select Full access.
6. Click Add service account.

Have a lot of room calendars? You can also use this Powershell command to assign the service account as a delegate for all room resource calendars:

Get-Mailbox -RecipientTypeDetails RoomMailbox | Set-CalendarProcessing -ResourceDelegates "[service account]"