Reset your password

Forgotten Password

If you've logged in at least once before successfully, you can reset your password: 

Go to: and enter the email address you used to sign up for Robin. This is most likely your work email. 
Then, check your email for a password reset link. Follow the link to create your new password. 

Common pitfalls

If you didn't receive a password reset email from Robin, here are some possible reasons why:

  • The password reset email may have gone to your spam folder
  • You may have used a different email address to create your Robin account 


Change your password

To simply change your existing password, open the Security tab on your User Settings page. 




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