Reset your password

Forgotten Password

If you've logged in at least once before successfully, you can reset your password. You can follow the video below or review the steps in the article for a tutorial on how to reset your password.


Go to: and enter the email address you used to sign up for Robin. This is most likely your work email. 



Then, check your email for a password reset link. Follow the link to create your new password. 

Common pitfalls

If you didn't receive a password reset email from Robin, here are some possible reasons why:

  • The password reset email may have gone to your spam folder
  • You may have used a different email address to create your Robin account 


Change your password

To simply change your existing password, open the Security tab on your User Settings page. 




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