Billing FAQ

Do you have a trial?

Absolutely! You can give both Scheduling and Desks a test drive. Learn more about free trials here.

Have Scheduling and want to try Desks? Account owners can start a Desks trial on the billing page (Manage Billing). 

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How much does Robin cost? 

See our pricing page for the full list of available plans.

How do I add additional spaces or desks?

Pro and Basic plan customers can add spaces or desks on the billing page (Manage Billing). You can find the per-space and per-desk rates on our pricing page.

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On a Premier plan? Give us a shout and we'll get you squared away. 

What subscriptions do you offer? 

We offer 3 different annual subscription plans - Basic, Pro, and Premier. The details of each plan can be found here on our pricing page or reach out to our sales team at sales@robinpowered.com.

Which payment methods do you accept? 

We take all major credit cards - Visa, Master Card, American Express, and Discover. For annual subscriptions, we are also able to process purchase orders through your normal vendor payment process.

Where can I get a receipt? 

By default, the person who originally set up the account will automatically receive a receipt by email every time the subscription renews. If you need to change your billing contact, or need a copy of a past invoice, admins can find that by navigating to Manage > Billing > Invoice History.

Do you accept international payments?

Absolutely! Although we’re based in the United States, we’re able to accept payments from wherever you are - assuming you’re using Visa, Mastercard, American Express, or Discover.

How do I make changes to my plan? 

Account owners can upgrade or downgrade plans at any time. From the dashboard, go to Manage > Billing page for plan management options.

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How can I change my billing email?

Under Manage > Billing you can edit the Billing Email under Payment Information. You can also send us an email and we'll update it for you.

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