One of the most useful pages for analyzing facility usage is the "Analytics" tab in the web dashboard. From there, you'll see a table of your rooms and a breakdown of reports for the given time range.
The analytics overview provides a high level view of how your organization works, and provides insight into how event counts change over time.
- Have you recently hired new team members? How does your growing team impact the number of events and/or time booked over the past month?
- How many meetings per week are people in your organization attending on average? Does that allow enough time in their weeks to get their work done?
- How many hours each week are blocked for meetings or other events? Which days see peak utilization?
All data is displayed in UTC.
Events counts the total number of events across your organization in the selected range.
Attendees counts the total number of unique people who attended meetings across your organization in the selected range. In this case, Robin defines "attendee" as someone who didn't decline the event RSVP.
Time Booked counts the total duration of events booked across your organization in the selected range.
Events per person shows an average number of events people in your organization attended in the selected range.
The heatmap is an easy way to see the distribution of meetings throughout the day. The darker the time block, the more meetings occurred. Hover over a block of time to see details, and see when each location will hit peak meeting density throughout the week.
Track space utilization with the average event length and occupancy rate. You can filter daily and weekly info.
Event length shows both the median duration of events within your organization, as well as the breakdown.
If events are trending on the long side, you may want to consider scheduling policies. Setting a maximum duration helps prevent small meeting rooms from turning into private offices for the day.
Occupancy Rate shows the the amount of time spaces in your organization are reserved during a typical 10-hour work day.
This information, coupled with the "Busiest Times", highlights the specific hours and days per week when people in your office may have a more difficult time finding an available space for a meeting.
How is the Occupancy Rate calculated?
Because working hours and timezones may vary from location to location, the occupancy rate is based on an average 50 hour workweek. If your organization has a high number of all-day events, operates all seven days, or works around the clock, the occupancy rate may be higher than average.
See how each of your spaces stack up, including which spaces are busiest and which spaces are underutilized.
With the interactive leaderboard, filter by each column to view information in different ways. You can also filter by location and date range.
Here's what it looks like in action:
Each column explained, in order:
- Color: Red indicates a decrease in activity compared to the previous time range, and green indicates an increase.
- Space: The space's name
- Meetings: Number of meetings that took place on the room's calendar in the range
- Change: The change in number of meetings compared to the last time range
- Share of all meetings: The percent of total unique meetings at this office location that this space was responsible for
- Occupancy: During a standard work week, how much time was this room booked for?
- Total Meeting Hours: Cumulative time of all meetings that took place in this room
- Capacity Utilization: Compares average meeting attendees to available capacity
Administrators on Pro and Enterprise plans can export the data from the leaderboard to a .csv file.
Getting no-show (abandoned) meeting data
Available for organizations starting at the Pro plan: You can find information about abandoned meetings in dashboard exports. Look for the Automatically unbooked at column in the export.
In the future, this will be available via the dashboard's analytics section directly.
The activity feed is where you can find the most recent Room Display activity that has occurred in your office.
Available for organizations starting at the Pro plan.
Need to download exports on how your organization is using your office? On the exports page, you can download monthly reports as a CSV or in an Excel spreadsheet. Monthly report files will be sent to directly to your email address.
The system status page is where you'll want to go to see a breakdown of active and inactive room displays.
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