Event Export

Supported Plans

  • Basic
  • Pro
  • Premier

The event export is a log of all events scheduled in Robin powered spaces within your organization during a specified time range. It also contains event metadata which can be used for further analysis and insight into how spaces in your organization are used over time. 

Admins or custom roles with granted permissions can download a copy of your meeting logs in CSV format via Analytics > Exports. This feature is available for Pro plans and above, with total time range available increasing per plan:

  • Pro: 60 days
  • Premier: Any range

We also offer custom exports for Premier customers, typically available as a spreadsheet with additional fields. You can use this to import internal intelligence tools or create documentation specific to your organization.

Analytics history begins when you first connect the calendars to Robin.

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Export Breakdown

Organization: This is the name of the organization where the meeting took place.

Building: The building in which the meeting took place.

Level: The floor or level on which the meeting took place.

Tip: Sort by level to compare utilization across floors.

Space: This is the space in which the meeting took place.

Space ID: This is the unique identifier Robin assigns to each space. 

Event ID: This is the unique identifier Robin assigns the event

Event Status: Indicates whether the meeting is currently on the schedule or was canceled at some point prior to the export.

  • Confirmed meetings were active on the resource calendars at the time the report was generated.
  • Canceled indicates the meeting had been canceled (either manually or automatically via abandoned meeting protection) at the time the report was generated.
  • Room declined means the room's resource calendar declined the event, likely due to conflicts, at the time the report was generated. These events may still be active on the organizer’s calendar. 

Created at: This time stamp shows when the event was created. This timestamp is in UTC.

Updated At: This time stamp shows when the most recent change was made to the event. Changes may include editing the time or location of the event, updating the invitees, or changes to the event’s status. This timestamp is in UTC.

All Day Event: This indicates if the event was an all day event or not, as reported from the calendar.

Title: This is the title of the meeting.

  • If this field is blank, the meeting has no title.
  • If this field is “Reserved” this meeting is marked as private

 

Is recurring: True indicates the meeting is/was a part of a recurring meeting series.  False indicates the meeting was a single event.

Capacity: The capacity of the space where the meeting took place.

Tip: Compare the capacity to the total attendees to understand if employees are selecting spaces which are a good fit.

Invited People: The total number of people invited to the meeting.

Attendees: The total number of people who have not explicitly declined the meeting invitation.

Location: This is pulled from the location field in the meeting invite. This may be the same as the space, or other information added by the meeting organizer.

Started At: This is the start time of the meeting. Reported in UTC.

Ended At:  This is the end time of the meeting. Reported in UTC.

Minute Duration:  This is the total duration of the meeting in minutes.

Checked In At: If the meeting was confirmed (e.g., from the room display, mobile app, web dashboard, etc), this field shows the confirmation timestamp in UTC.

Minutes Delayed: This field indicates whether the meeting started on time, by comparing the check in timestamp with the event start time. Shown in UTC.

Automatically Unbooked At: If the meeting was canceled automatically due to no-shows, this field shows the time of cancelation. This feature requires room displays with Abandoned Meeting Protection enabled. Shown in UTC.

Creator Robin ID: This is the Robin user ID of the person who created the meeting. This field will be blank if the person creating the meeting does not have a Robin account.  

Creator Robin Name: This is the user name of the person who created the meeting. This field will be blank if the person creating the meeting does not have a Robin account.

Creator Groups: This indicates all groups that the user who created the meeting is assigned to. If a user is associated with more than one group, the group names will be separated by commas.

Creator Robin Email: This is the email address of the person who created the meeting. This field will be blank if the person creating the meeting does not have a Robin account.

Created By Email:  This is the email address of the person who created the meeting.

Host Robin ID: This is the Robin ID of the user or calendar the event was created on. 

Host Robin Name: This is the user name of the person who is hosting the meeting.

Host Group(s):   This is the user name of the person who is hosting the meeting is associated with more than one group, the group names will be separated by commas.

Host Robin Email: This is the email address  of the person who is hosting the meeting.  

Hosting calendar email: This is the calendar the event was created on. 

Cancellation type:

  • Synced: The event was canceled on the remote calendar and then the canceled event was synced to Robin
  • Automatic: The event was automatically canceled by Robin via abandoned meeting protection. 
  • Manual: The event was canceled programmatically by the API or by an end user in the Robin Dashboard.
  • Synced Deletion: The event was removed from the room's resource calendar and is considered by Robin as cancelled.

Understanding Creator vs Host

The event creator is the person or calendar account which created the meeting. The event host is the person or calendar account which owns the meeting. In most cases, the creator and the host will be one and the same. However, in cases where administrators create meetings on behalf of others, or in some cases when booking through Robin, the creator and host may be different.

 

 

Common Pitfalls

Does the data in your report look garbled up or contain "unreadable content"? Follow this guide for a work around.

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