Executive Insights

Executive Insights includes 4 dashboards:

1. Workplace Collaboration Score (CollabScore)
2. Workplace Occupancy
3. Ad Hoc Collaboration
4. Planned Collaboration

Workplace Collaboration Score (CollabScore)

The CollabScore measures how effectively a workplace facilitates employee collaboration and allows you to compare performance against others anonymously. The score is derived from millions of data points from thousands of companies and comprises three key components: workplace occupancy, ad hoc collaboration, and planned collaboration.

Workplace Occupancy Score

The Workplace Occupancy Score measures the difference between how many people could be in the office on a single day and how many people actually show up. A higher score means that more desks are occupied. If a space is too large, it is unlikely that employees will have as many in-person interactions.

Knowing the data behind this score can help you understand whether you need to expand or contract your office space.

Dig deeper:

1. For Advanced Analytics customers, check out the Workplace Occupancy tab in Executive Insights to dive deeper into your data.
2. For Basic Analytics customers, look at the Workplace Insights dashboard, Office Density dashboard, and Occupancy dashboard
   • If you would like to trial Advanced Analytics, reach out to your CSM

How to improve improve workplace occupancy data accuracy:

1. The number one way to improve occupancy accuracy is by bringing in badge data. You can upload badge data via CSV into Robin or you can work with our services team to create a direct integration with your badge system. Reach out to your CSM for information on the direct badge integrations.
2. Turn on automatic check-ins using your office Wifi. 
3. Turn on local check-in policies for desks. This policy ensures that people can only check into their desks when they are in the office.
4. Turn on abandoned desk protection for desks. This policy drives check-ins by automatically releasing the desk if the user does not check in the allotted amount of time.

Changes you can make to increase your workplace occupancy score: 

1. Reduce square footage to match occupancy
2. Reallocate space to be used for conference rooms or collaborative spaces rather than for desks or vice versa
3. Create an anchor day for each building and/or floor
4. If assigned desks are your preference, use shared assigned desks to reduce the total number of desks needed

Ad Hoc Collaboration Score

The Ad Hoc Collaboration Score focuses on how close employees are sitting to one another when they are in the office. A higher score means that more employees sit in the same areas as opposed to sitting alone.

Knowing the data behind this score can help you decide whether you should use shared assigned desks on less busy days to ensure people sit near one another, or decrease the number of bookable desks.

Dig deeper:

1. For Advanced Analytics, check out the Ad Hoc Collaboration tab in Executive Insights to dive deeper into your data.

How to improve improve ad hoc data accuracy:

1. Improve overall check-in data, as it helps you know if people are actually in your offices sitting close to one another by:
   • Turning on automatic check-ins using your office Wifi. 
   • Turning on local check-in policies for desks. This policy ensures that people can only check into their desks when they are in the office.

Changes you can make to increase your Ad Hoc Collaboration score:

1. Change departmental seating zones
2. Move more seating to flexible seating
3. Limit which desks people can book to create a scarcity of desks to have people sit closer to one another
   1. 1. 1.  

Planned Collaboration Score

The Planned Collaboration Score measures the frequency of meetings that are conducted in-person with multiple people present in the workplace versus all other attendees being virtual. A higher score means that people are attending meetings together in-person.

Knowing the data behind this score can help you think about how you want to encourage people to come into the office – by cross-functional teams, by departments, across the entire organization, etc.. Creating anchor days is a good way to ensure that people who are working together are all present in the office.

Dig deeper:

1. For Advanced Analytics customers, check out the Planned Collaboration tab in Executive Insights to dive deeper into your data.

How to improve improve planned data accuracy:

1. Ensure calendars are connected and that all spaces are calendered
   • Google setup
   • Microsoft 365 setup
   • Microsoft Exchange setup
2. You can upload badge data via CSV into Robin or you can work with our services team to create a direct integration with your badge system. Reach out to your CSM for information on the direct badge integrations as well as how to get the badge data CSV uploader turned on for your organization.

Changes you can make to increase your Planned Collaboration score:

1. Implement common days in the office, especially for teams that are fully able to come in, and ensure team meetings happen on those days
2. Create more phone booths/single person occupancy spaces.
   1. 1.  

As mentioned above, if you have already purchased Advanced Analytics, you can immediately explore the underlying data for each of the three collaboration scores in your Executive Insights dashboard. If you do not have yet have access to Advanced Analytics, reach out to your CSM to request a trial.