In the past few months, we’ve introduced a number of innovative tools and updates designed to help you plan smarter, allocate resources more effectively and streamline operations. Here’s what’s new:
Meeting Services: Centralized Meeting Management
Planning onsite meetings has never been easier. With Robin’s Meeting Services, you can manage every detail in one place, from catering to AV setups, ensuring employees have the support they need to focus on collaboration.
- Centralized dashboard: Gain full visibility into all meeting service requests on a single dashboard. Track every detail in real-time, whether it’s catering, room setup or technical support.
- Customizable services: Define service categories tailored to your office needs, such as AV support, furniture arrangements or special equipment requests. Create workflows that reflect how your organization works.
- Notifications: Keep everyone in the loop. Employees requesting services and admins handling logistics are automatically notified of status updates, ensuring smooth communication and fewer dropped tasks.
- Approvals for service requests: Admins can configure approval workflows for specific service types. Approvers receive email notifications to review and approve or reject requests, with updates reflected in real-time on the dashboard. Any changes to a meeting's details trigger follow-up approval requirements.
Learn more about using meeting services here.
Space Planning Tools: Desk Assignment Scenarios, Quick Drafts and Sharing
Reimagine office layouts without disrupting day-to-day operations. Robin’s newest space planning tools allow admins to test, adjust and refine seating arrangements with ease.
- Create desk assignment drafts: Experiment with new layouts by either clearing all current desk assignments for a fresh start or copying the existing setup to refine as needed. Perfect for major reconfigurations or seasonal updates.
- Quick drafts: Simplify small-scale changes directly on active floor plans. This tool is ideal for quick adjustments, such as reallocating desks for a specific project team or accommodating new hires.
- Share view-only drafts: Share draft layouts with stakeholders for input and approval before rolling out changes. This collaborative approach reduces back-and-forth and ensures alignment across teams.
Availability: Rolling out now automatically to all customers.
Learn more here.
What Else is New
Visitor Management: Enhanced Security with Visitor Photos on Badges
Say cheese 📸 Robin’s Visitor Management now supports adding visitor photos to printed badges, enhancing office security and meeting compliance requirements for organizations with stricter visitor policies.
- Visitor photo capture: When enabled on the arrival display, visitors will have their photo taken during check-in. This photo is included on the printed badge and can also be viewed in the Visits tab for reference.
- Streamlined setup: Admins can toggle on visitor photo capture within the badge printing configuration. For detailed instructions, check out the updated help doc here.
Availability: Available to all customers using Visitor Management.
Smarter Resource Allocation with Priority Desk Booking Policies
Hybrid work demands flexibility, and Robin’s priority booking policies ensure the right people get access to critical resources when they need them most. Whether it’s giving executives first dibs or balancing access across teams, this update simplifies the process.
- Set priority rules: Create customized booking windows for specific groups. For example, executives can book desks up to three months in advance, while the rest of the company gets access one month ahead. This ensures high-priority employees never lose access to key resources.
- Layered access: Manage overlapping rules so multiple teams can share desk access without confusion, keeping everyone productive and spaces optimized.
- Time-based releases: Automatically release desks for general booking if the priority group doesn’t reserve them within a defined timeframe. This ensures no resource goes unused.
More on priority desk booking here.
Availability: Available now for all customers.
Delivery Management: Track Packages and Notify Recipients
You asked, we delivered 🥁. Robin now includes delivery tracking tools to simplify package management for your office.
- Create delivery zones: Define specific areas for package pickups.
- Log deliveries: Add recipient details and delivery locations for each package.
- Email notifications: Automatically notify recipients and track pickups in your admin dashboard.
More on delivery management here.
Availability: Available now to all customers using Visitor Management.
Brivo Integration for Improved Check-Ins and Data Accuracy
Take the guesswork out of attendance tracking with Robin’s Brivo integration. This feature streamlines employee check-ins while providing admins with the data they need to optimize office operations.
- Seamless check-ins: Employees who use Brivo access control systems are automatically checked in when they enter the office.
- Accurate occupancy data: Admins can access real-time attendance insights, helping them better understand how spaces are used and make data-driven decisions about office layouts and resource allocation.
Learn more about Brivo + Robin here.
Availability: Available now to all customers.