This guide helps employees get started with desks.
Desk types
Different types of desks (i.e. flexible or fixed) have different rules for how you can book them. Your office's Robin admin may assign you to a fixed desk or may give you permission to book a flexible desk (i.e hot or hotel).
| Desk Type | Reservation Duration | When can I reserve this type of desk? |
| Hot (flexible) | Up to 1 day only | Same day only |
| Hotel (flexible) | 1-5 days or more | In advance (like a hotel) |
| Assigned (fixed) | Permanent | N/A (assigned by your admin) |
Assigned desks
How will I know if I have an assigned desk?
When your office's admin assigns you to a desk, you will receive an email with those assignment details (i.e. floor and desk name/number).
Your current desk assignment (& reservations) are also always listed on your profile page. Two ways to get there:
1. Follow the View upcoming desks link on the office search page. OR,
2. Click on your Avatar > Profile. 
Flexible desks
How can I manage my desk reservations?
You can reserve or cancel a flexible desk using any of the following:
If you don’t have an option to change desks, you may need to get help from your admin instead. When you reserve a flexible desk, you’ll receive a confirmation email with the details. The email includes a preview of your new desk’s location.
My office requires desk check-ins, how do I confirm my reservation?
Checking in to your desk reservation has never been so easy! Confirm your reservation via email, Slack, or Teams reminder notifications, as well as, from the web dashboard or mobile app. Learn more about flexible desk check-ins here and assigned desk check-ins here.
At the end of the day, what do I do with my desk?
Nobody likes a messy neighbor. At the end of the day, your desk will return to the wild. We recommend taking a minute to wipe down your desk of any coffee rings or other crumbs left throughout your stay.
Navigating your office
How can I find where other people sit?
From the Office search page, select the Desks bubble and use the list on the left to see who sits in a group of desks. Looking for a specific person? Enter your co-worker's name in the search bar. Or if you know the name of your favorite desk (i.e. window seat), you can enter the desk name in the search bar too.
Zoom in on your office map to see names (i.e. First Name, Last Name initial) on the desks. And if you have an active desk reservation/assignment you'll see a "Your desk" marker for better wayfinding.
Lastly, use the People tab on the web dashboard or mobile app for another way to search for a specific team member's desk location.
Dashboard:
Mobile:
Desk statuses
Color on office map |
Term |
Definition |
| Green | Available | The desk is empty, and you can use it. |
| Dark grey | Occupied | The desk is currently occupied. |
| Light grey (/) | Unavailable/Unable to book | The desk is either restricted or it's unbookable because it was turned “off” by an admin for distance planning. |
