Reserving a desk using the mobile app

Like many apps these days there is more than one way to do something and the Robin mobile app is no different. You can reserve a desk using the Pass tab and/or the Office tab on the mobile app.

The Pass tab is a good planning tool that guides you through office details like, your office pass(es) and when and where your teammates are scheduled to go into the office(s) and more.

The Office tab is great at helping you find a desk that can accommodate things like, multiple-day reservations and any special equipment you need at your desk to do your best work. In this guide, we are going to cover how to reserve a desk from the Office tab. 

 

Reserving a desk using office maps

1
Using the mobile app > tap the Office tab in the bottom navigation bar.
office_tab.png

 

Pro tip!

Create "your team", first so you can see at-a-glance when and where your "favorite" co-workers will be in the office to join them.

2
The office map shows the availability of both spaces and desks for "right now". 
Are all the desks on your map faded out and unresponsive? This means you don't have office access for that day and you'll see a message at the bottom suggesting a day you do have access. 
  • To change the date or time, tap the calendar and/or clock icon for more options, including multiple-day reservations (if your office supports hotel desks).
      • Strike-through dates = days you don't have permission to use the office. Reach out to your office admin if you need further assistance.

If your office doesn't use maps you'll see the list view 

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3
(Optional) Add filters.

Tap the filter icon to find a desk with special equipment or amenities, such as a monitor & phone.

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4
Tap a desk for the desk details and the option to reserve it.  
  • Green desks = Reservable
  • (/) slashed desk = Made unavailable to use by an admin
  • Dark grey desks = Occupied

green_desks.png

  • If your office uses the health checkpoint survey then the survey will automatically open if you made a reservation that starts in < 4 hours. (captured below)
  • If your office requires desk check-ins and you book a desk within the confirmation window, your reservation will automatically be confirmed.

 

 

Reserving a desk using the list

1

From the Office tab or if you're on the Pass tab, tap "Plan your next visit" to be redirected to the Office tab, you'll notice Robin defaults to an office you have access to.

Use the drop-down if you need to switch offices and then tap the desk tab to start searching for a place to work. 

desks_list_view.png

2
Robin will automatically select the soonest day you have access to that office and the reservation time will default to that office's set hours.
  • If you need to change the date and/time tap the calendar and/or clock icon for more options, including multiple-day reservations (if your office supports hotel desks).
  • (-) dates  = days you don't have permission to use the office.

list_view-time-date.gif

3
You'll see a list of desk pod names and the number of available desks in each pod. Any blue desk with the + icon is reservable, tap the + icon to see the desk details and the option to reserve it. 
reserve_desk.gif
  • If your office uses the health checkpoint survey then the survey will automatically open if you made a reservation that starts in < 4 hours. (captured below)
  • If your office requires desk check-ins and you book a desk within the confirmation window, your reservation will automatically be confirmed.

Reviewing & modifying reservations

Once you've reserved a desk you’ll receive an email confirmation and you can manage your desk reservations/assignments in the mobile app (and in the web dashboard). 

From the mobile app

1. Tap View upcoming desks link on the bottom of the Pass page to manage your desk reservations. 

2. Tap a reservation for more details, edit options, and confirm you've completed any required tasks.

3. Tap "End reservation" to end an in-progress reservation or "Cancel reservation" to cancel an upcoming reservation. Note, multi-day reservations can be canceled/ended in the mobile app as individual amendments only. Use the web dashboard to end the entire reservation.

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Tap "End reservation" to end an in-progress reservation or "Cancel reservation" to cancel an upcoming reservation. Note, canceling or ending multi-day reservations is supported in the mobile
app as individual amendments. Use the dashboard to cancel an entire reservation series.

 

Learn more about your office pass here!

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