Use the Pass tab on the mobile app to help you plan your office visits, including desk reservations. The Pass tab is a great planning tool that lets you know when you can use the office, where your teammates are sitting, and what you need to do before heading into the office. Follow this guide to learn how to reserve a desk from the Pass tab.
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- By default the mobile app opens to the Pass tab > tap Find a place to work. This directs you to the Office tab to complete your desk reservation.
- If you have multiple passes, use the drop-down menu to select the office you want to visit.
Pro tip!
Create "your team", first so you can see at-a-glance when and where your "favorite" co-workers will be in the office to join them.
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- The reservation date defaults to a day you have office access and the reservation time will default to that office's set hours.
- To change the date or time, tap the calendar and/or clock icon for more options, including multiple-day reservations (if your office supports hotel desks).
- (/) dates = days you don't have permission to use the office. Reach out to your office admin if you need further assistance.
If your office doesn't use maps you'll see the list view.
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- (Optional) Add filters.
Tap the filter icon to find a desk with particular tools or amenities, such as a monitor & phone.
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- Zoom in to see where co-workers are sitting, then tap a desk for the desk details and the option to reserve it.
- Green desks = Reservable
- (/) slashed desk = Made unavailable to use by an admin
- Dark grey desks = Occupied
- If your office uses the health checkpoint survey then the survey will automatically open if you made a reservation that starts in < 4 hours. (captured below)
- If your office requires desk check-ins and you book a desk within the confirmation window, your reservation will automatically be confirmed.
Reserving a desk using the list
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From the Office tab or if you're on the Pass tab, tap "Plan your next visit" to be redirected to the Office tab, you'll notice Robin defaults to an office you have access to.
Use the drop-down if you need to switch offices and then tap the desk tab to start searching for a place to work.
- 2
- Robin will automatically select the soonest day you have access to that office and the reservation time will default to that office's set hours.
- If you need to change the date and/time tap the calendar and/or clock icon for more options, including multiple-day reservations (if your office supports hotel desks).
- (-) dates = days you don't have permission to use the office.
- 3
- You'll see a list of desk pod names and the number of available desks in each pod. Any blue desk with the + icon is reservable, tap the + icon to see the desk details and the option to reserve it.
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- If your office uses the health checkpoint survey then the survey will automatically open if you made a reservation that starts in < 4 hours. (captured below)
- If your office requires desk check-ins and you book a desk within the confirmation window, your reservation will automatically be confirmed.
Reviewing & modifying reservations
Once you've reserved a desk you’ll receive an email confirmation and you can manage your desk reservations/assignments in the mobile app and in the dashboard.
From the mobile app
Follow the View upcoming desks link on the bottom of the Pass tab to manage your desk reservations.
Tap a reservation for more details and the option to make edits.
Tap "End reservation" to end an in-progress reservation or "Cancel reservation" to cancel an upcoming reservation. Note, canceling or ending multi-day reservations is supported in the mobile app as individual amendments, use the dashboard to end the reservation series entirely.
Tap "End reservation" to end an in-progress reservation or "Cancel reservation" to cancel an upcoming reservation. Note, canceling or ending multi-day reservations is supported in the mobile
app as individual amendments. Use the dashboard to cancel an entire reservation series.Learn more about your office pass here!