Once you've created custom roles, add permissions. Admins for Enterprise plans can set more granular permissions for desks to control which roles can reserve and assign desks.
Follow the tutorial below or the steps outlined in the guide:
Under Manage > Roles click the role you would like to edit > navigate to the Desk Management section.
Reserve: Choose the building, floor/desk space(s), and desk groups where a member can or can’t reserve a desk.
Assign: Allows members to self-assign a desk in the space(s) of their choice.
Bypass booking policies: Users assigned to the default global admin role can always bypass desk reservation policies, excluding check-ins. This permission grants a member who is not an Admin, the ability to bypass booking restrictions in certain spaces.
The "Bypass booking policies" permission does not include the ability to bypass desk check-ins. Bypassing desk check-ins is not a supported permission today.
Delegation: This allows a member to assigns & reserve a desk on another member’s behalf. Without this selection checked, members can only assign & reserve a desk for themselves.
A few things to keep in mind
- Only Enterprise plans can create custom roles with custom permissions.
- Starter and Teams plans can view the permissions for Admin, Owner, and Member, but can’t edit.
- Desk policies are available for Teams and Enterprise plans. You'll find those settings within the Layout Tool or at the building level (via Manage > Offices > select office building), depending on if you want the policies enabled for specific desk groups or all desks in a building.