Supported Plans
- Pro
- Premier
Desk policies
Max reservation length: Restrict how long a hotel reservation can last (measured from start to end). Only applies to hotel desks.
Advance booking threshold: Restrict how far in advance hotel desks can be booked (based on when reservation starts). Only applies to hotel desks.
Desk sharing: Allow people to temporarily share (“reverse hotel”) their assigned desk when out of the office. Learn more here. Only applies to assigned desks.
Desk check-ins: Allow users to confirm whether they’re using a reserved desk (available for flexible desk types only). Applies to hot & hotel desks.
Advanced check-in window: Restrict how far in advance flexible desk reservations can be confirmed. Can only be configured at the building level & applies to hot & hotel desks.
Abandoned desk Protection (beta): Allow desk reservations to be automatically canceled if no one checks in by the end of the abandoned desk threshold. Applies to hot & hotel desks with desk check-in enabled. Learn more here!
Abandoned desk protection threshold (beta): Set the time to wait before an unconfirmed desk reservation is canceled. Applies to hot & hotel desks with desk check-in & abandoned desk protection enabled.
A few things to keep in mind:
- Hot desks are always only reservable for a maximum of one day, and can’t be reserved in advance.
- Assigned desks don’t have an end date.
- When first enabled, the default max reservation length is 1 week, and the advance booking threshold is 30 days.
- The Advance check-in window for desk check-ins must be configured at the building level and cannot be set within the layout desk page.
Enabling desk policies
A. Apply policies to an entire building
Navigate to Manage > Offices > select a building > scroll down to "Desk policies"
B. Apply policies to a single group of desks
If you have a group of desks that are used a little differently than the rest, head over to the desk layout too.
Office > select Layout desks from the manage drop-down > select a single desk group. Once a desk group is selected, specify the desk reservation policies using the Policies tab on the right-hand panel.
⭐ Reminder: The Advance check-in window for desk check-ins must be configured at the building level and cannot be set within the Layout desks tool.
