Supported Plans
- Pro
- Premier
Desk policies
Advance booking threshold: Restrict how far in advance hotel desks can be booked (based on when reservation starts). Only applies to hotel desks.
Max reservation length: Restrict how long a hotel desk reservation can last (measured from start to end).
Desk check-ins: Ask people to confirm whether they're using their desk. Choose to apply it to flexible seating only (hot/hotel desks) or to all desk types including assigned seats, using the drop-down menu,.
Advanced check-in window: Restrict how far in advance flexible desk reservations can be confirmed. Can only be configured at the building level & applies to hot & hotel desks.
Abandoned desk Protection: Allow desk reservations to be automatically canceled if no one checks in by the end of the abandoned desk threshold. Applies to hot & hotel desks with desk check-in enabled. Learn more here!
Abandoned desk protection threshold: Set the time to wait before an unconfirmed desk reservation is canceled. Applies to hot & hotel desks with desk check-in & abandoned desk protection enabled.
Desk sharing: Allow people to temporarily share (“reverse hotel”) their assigned desk when out of the office. Learn more here. Only applies to assigned desks.
Allow overlapping reservations: Allow users to book a desk when they already have one reserved. Can only be configured at the building level.
Restrict reservations to working hours: When enabled, desks can only be reserved during working hours. Can only be configured at the building level.
A few things to keep in mind:
- Hot desks are always only reservable for a maximum of one day, and can’t be reserved in advance.
- Assigned desks don’t have an end date.
- When first enabled, the default max reservation length is 1 week, and the advance booking threshold is 30 days.
- The Advance check-in window for desk check-ins must be configured at the building level and cannot be set within the layout desk page.
Enabling desk policies
A. Apply policies to an entire building
Navigate to Manage > Offices > select a building > scroll down to "Desk policies". Don't forget to click "Apply to all" after configuring your policies.
B. Apply policies to a single group of desks
If you have a group of desks that are used a little differently than the rest, head over to the desk layout too.
Office > Edit floor drop-down > select Layout > select a single desk group. Once a desk group is selected, specify the desk reservation policies using the Policies tab on the right-hand panel.
⭐ Reminder: The Advance check-in window for desk check-ins must be configured at the building level and cannot be set within the Layout tool.
