Getting Started: Outlook Add-In- Beta

This feature is in early preview beta

Looking for installation tips? Check out the guide to installing the add-in for Microsoft.


  • Office 365

Compatible Apps

  • Outlook 2013 or later
  • Outlook 2016 for Mac
  • Outlook on the Web


Tips to get started: 

  • Admins, make sure users have the correct calendar permissions to book in the extension. Your events will be declined if you don't have access to book directly on resource calendars.
  • Admins, for users to enjoy the full experience, make sure amenities are set for each space.
  • You'll need to have your organization's username handy. Here's how to find your organization's username.
  • If you use Single Sign On, make sure to enable pop-ups from Outlook.
  • If you don't yet have an account, reach out to the Robin administrator within your company for guidance on joining your team.


The Robin extension works alongside Outlook calendar to help folks find the optimal time and space for office activities like meetings, conversations, and focused work.

Add a space to your activity

Reserve a room for your event without leaving the event composer. The extension will suggest the best suited spaces according to the type of activity. The space selections are determined based on permissions, availability, and fit. If no “best fit” spaces are available at the selected time, Robin will show other options, or suggest times when spaces and invitees are available.


Find an optimal time for everyone

The suggested times help identify timeblocks today, tomorrow, or around a specific date when attendees are available. The extension suggests times based on the organizer’s set working hours and the known availability of the invitees within the organizer’s email domain.



Ready to book your first event? Follow this guide for more tips!

How It Works

The Robin extension is a tool that works with your Outlook calendar (not instead of) to help you find the optimal time and space for office activities. When you book an event with the Add-In, Robin will create the event and send it through to Outlook. This means activities that are booked through the Add-in have the same behavior as booking via Outlook calendar.

A few things to keep in mind when using the different platforms:

  • Robin simply syncs events from your Outlook calendar to the Robin dashboard, room displays, & mobile app, relying on your native calendar rules to recognize conflict.
  • When users book through the Robin dashboard or mobile app they're booking events on behalf of the booking user.
  • When users book events in Outlook calendar they're booking through their own account.
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