Desk Insights

Beta early release

Desk insights is currently an early release beta feature.

Analytics provide a high-level overview of space & desk utilization in real time for the workplace. It helps teams understand office capacity and how to optimize existing space or plan for new ones.  

Navigation

  1. Use the menu on the top left ribbon to navigate between the different sections on the Desks page. 
  2. Use dropdown at the top to filter by building.

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Capacity

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Total capacity 

The total number of desks in the building right now. 

How we calculate: Total capacity = available desk + unavailable desks + booked desks.

Available vs. Capacity

Available vs. Capacity is the total number of desks that are free to book divided by capacity in the building right now.

Why it's important: Available desks help admins understand how many desks are free to book that day. Are there enough desks available for employees who want to come into the office? Is there a free desk to seat a new employee or a visitor traveling from another office?

Booked vs Availability

Booked vs. Available is the total number of desks that have a reservation divided by the total available desks in the building right now.

Why it's important:

Desk Bookings help admins understand how many people are scheduled to be in the office compared to the number of available desks. Are there too many people in the office to meet social distancing requirements? Are employees motivated enough to come into the office? Did you order too many salads for lunch?

 

 

Building Availability 

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Unavailable desks are the total number of desks that have been turned off and are not free to book divided by the total capacity in the building right now.

Available is the total number of desks that are free to book divided by the total capacity in the building right now.

Booked is the total number of desks that have a reservation divided by the total capacity right now. 

Why it's important: Building Availability allows admins to see how many desks are unavailable, available, and booked in the building. If a number of desks are broken or have been taken offline for Covid-19 restrictions, an admin would see those unavailable desks reflected in this bar chart. This can help admins understand why employees might be having a hard time finding a desk to reserve or can help them quickly look up if there are enough desks for a visitor to come into the office.

 

 

Booking Type

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Assigned desks belong to someone long term. Only an admin can assign a desk.

Hot desks may be reserved for the day. Reservations start immediately and expire at midnight unless manually ended sooner.

Hotel desks can be reserved in advance or on the day. Reservations can be multiple days in length.

Why it's important: Seeing a breakdown of desk booking types can help admins measure the success of their seating strategy. Admins can see how many employees are taking advantage of their flexible seating strategy. Does your building have a large number of hotel desks available, but no one seems to be booking them? Are 100% of your hot desks booked? Should you add more hot desks to your inventory? 

 


Desks by floor

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Desks by floor show admins a breakdown of their building on a floor-by-floor basis. Each floor shows the total number of desks, available desks, booked desks, unavailable desks, and desk types.

Why it's important: Seeing desks broken down by floor gives admins a window into how their seating strategy compares floor to floor. Is the first floor always booked to capacity? Do you need to add a snack bar to the 5th floor to encourage more employees to book desks up there? 

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