Supported Plans

• Basic
• Pro
• Premier

Use the Activity Summary to better understand the number of desks and spaces that have been reserved, checked into (flex & assigned desks), and automatically released by users in your organization.  

The Activity Summary is a people-first export that can help answer questions, like:

• “Which teams/departments are coming in the most?

• “What are they using/doing when they’re here?”

• “How often is Bob coming in? Do they need an assigned desk?"

• “26% of reservations are unconfirmed…is that evenly distributed across the team or is it always the same people not checking in?"

• “Who is not interacting with the office(s) at all?”

Admins or custom roles with analytics permissions can download a copy of the activity summary in CSV format via Analytics > Exports > Activity Summary tab. This feature is available for Pro plans and above, with total time range available increasing per plan:

• • Pro: 60 days
  • Premier: Any range

 

A few things to note:

• The location field will be empty when the person has no activity in “All buildings” or no activity in the specific building selected during the timeframe.
• The activity summary will show all users in your organization, even if they didn't make a reservation in the requested time frame or building.
• When a person has a reservation in more than one location multiple rows will appear for each.
• Assigned seats are for every day, including weekends and holidays.
• Manually canceled events and reservations are not included in the Activity Summary. 
• A “Not coming in” reply to a desk reservation/assignment is excluded from the “desk check-ins” count.
• The export includes user information like; department, group(s), and access level. Note, department information is only reflected for premier customers who use OKTA or Azure AD and included user departments in the sync.