Supported Plans
- Pro
- Premier
Use the Activity Summary to better understand the number of desks and spaces that have been reserved, checked into (flex & assigned desks), and automatically released by users in your organization.
The Activity Summary is a people-first export that can help answer questions, like:
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“Which teams/departments are coming in the most?
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“What are they using/doing when they’re here?”
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“How often is Bob coming in? Do they need an assigned desk?"
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“26% of reservations are unconfirmed…is that evenly distributed across the team or is it always the same people not checking in?"
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“Who is not interacting with the office(s) at all?”
Admins or custom roles with analytics permissions can download a copy of the activity summary in CSV format via Analytics > Exports > Activity Summary tab. This feature is available for Pro plans and above, with total time range available increasing per plan:
-
- Pro: 60 days
- Premier: Any range
Heads up!
To ensure data integrity, the Activity Summary export is available from January 2021 and forward.
A few things to note:
- The location field will be empty when the person has no activity in “All buildings” or no activity in the specific building selected during the timeframe.
- The activity summary will show all users in your organization, even if they didn't make a reservation in the requested time frame or building.
- When a person has a reservation in more than one location multiple rows will appear for each.
- Assigned seats are for every day, including weekends and holidays.
- Manually canceled events and reservations are not included in the Activity Summary.
- A “Not coming in” reply to a desk reservation/assignment is excluded from the “desk check-ins” count.
- The export includes user information like; department, group(s), and access level. Note, department information is only reflected for premier customers who use OKTA or Azure AD and included user departments in the sync.