Activity summary

Supported Plans

  • Basic
  • Pro
  • Premier

Use the Activity Summary to better understand the number of desks and spaces that have been reserved, checked into (flex & assigned desks), and automatically released by users in your organization.  

The Activity Summary is a people-first export that can help answer questions, like:

  • “Which teams/departments are coming in the most?

  • “What are they using/doing when they’re here?”

  • “How often is Bob coming in? Do they need an assigned desk?"

  • “26% of reservations are unconfirmed…is that evenly distributed across the team or is it always the same people not checking in?"

  • “Who is not interacting with the office(s) at all?”

Admins or custom roles with analytics permissions can download a copy of the activity summary in CSV format via Analytics > Exports > Activity Summary tab. This feature is available for Pro plans and above, with total time range available increasing per plan:

    • Pro: 60 days
    • Premier: Any range


Heads up!

To ensure data integrity, the Activity Summary export is available from January 2021 and forward.


A few things to note:

  • The location field will be empty when the person has no activity in “All buildings” or no activity in the specific building selected during the timeframe.
  • The activity summary will show all users in your organization, even if they didn't make a reservation in the requested time frame or building.
  • When a person has a reservation in more than one location multiple rows will appear for each.
  • Assigned seats are for every day, including weekends and holidays.
  • Manually canceled events and reservations are not included in the Activity Summary. 
  • A “Not coming in” reply to a desk reservation/assignment is excluded from the “desk check-ins” count.
  • The export includes user information like; department, group(s), and access level. Note, department information is only reflected for premier customers who use OKTA or Azure AD and included user departments in the sync. 




Did this article help?