The Pass tab on mobile app

Use the mobile Pass tab for a more guided booking experience that makes heading into the office easier than ever. The Pass tab guides you through key planning decisions, such as which days you have office access, which days your teammates are scheduled to be in the office, and where they're sitting. 

Your access pass

This is where you'll see your branded access card(s) with your access details, including which buildings are available for you to use, and which days you're able to use the office. 

For example: Lauren has multiple passes. A  "Boston pass"- All-access pass that grants her access to book desks at the Boston building Monday thru Friday and an "Early Riser pass" that grants her access to book desks at the Toronto HQ only on Tuesdays & Thursdays. 



Book a desk near teammates

By default the mobile app opens to the Pass tab.  


Pro tip: If you haven't already, tag your "favorites" first so you can see at-a-glance when your favorite co-workers will be in the office and where they’re sitting over the course of the next 2 weeks.


Under "Plan your next visit", select an office.  


Tap Book a desk. 



Scroll through the 2-week schedule view to see when teammates are going into the office > tap a  date.

The schedule also calls out any days you don't have office access, days the office may be closed, and days no teammates are in the office.  

Tap a floor you'd like to reserve a desk on.  Bonus: Robin highlights the floors your teammates have a desk reservation on and the number of available desks on each floor. 

From the map, tap an available desk that looks good to you, and then tap Reserve.

Use the dropdown menu options at the top to make any changes to the date/time, including multiple-day reservations, and to search for a desk with specific amenities.

Then you'll see a confirmation message and receive an email confirmation.
Note, If you're required to take the health checkpoint and make a reservation that starts in < 4 hours then you'll automatically be prompted to take the health survey before heading in. 
Once a reservation is within the 4-hour window of starting, you'll see a reminder on the Pass tab to complete the survey before heading into the office.  

Prepare for your office visit

The Pass tab will highlight your desk reservation for "today",  any tasks you need to complete for that reservation, and it will highlight your next upcoming meeting.

Tasks (if required)

  • Once a reservation is within the 4-hour window of starting, you'll see a reminder on the Pass tab to complete the survey before heading into the office.
  • You'll see the desk check-in prompt on the Pass tab during an active desk reservation that's within the confirmation window.


Your desks

To view future desk reservations/assignments, follow the View upcoming reservations link at the bottom of the Pass tab > tap a reservation for details and the option to make edits.

  • Tap End reservation to end an in-progress reservation or Cancel reservation to cancel an upcoming reservation.
  • Note, multi-day reservations can be canceled/ended in the mobile app as individual amendments only. Use the web dashboard to end the entire reservation. 


Your meetings

If your individual calendar is connected, the Pass tab will highlight your next scheduled event for that day and which attendees will physically be present at the meeting (according to who has a desk in the office for that day).

If your event doesn't have a place to meet yet, tap Add a space and follow the guided booking workflow. 

A few things to keep in mind:

  • The "Add a space" option to your upcoming event will only appear if your event does not have a room already. 
  • This workflow is designed to be a super simple way to know which co-workers will physically be present for scheduled meetings and quickly add a space to your meeting on the fly. It doesn't support editing events or spaces. 
  • The "Add a space" option will not display if you don't have permission to edit the event.
  • Only supports events with < 25 attendees. 



Find a space

Tap Find a space. This takes you to the Office search tab where you can search and reserve the best fit space for your needs.



View your schedule

Tap the calendar icon in the top right corner to see your upcoming meeting schedule. 


User profile and settings

The user profile icon is where you can manage app settings, check for app updates, find help and give feedback. 


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