Hit "Something went wrong" error when trying to book a room?

This message is typically related to a syncing issue with your personal calendar integration. This is usually a quick fix by disconnecting and reconnecting your personal calendar integration. To do this, follow the steps outlined below. 

First, disconnect your calendar integration:

1. In the web dashboard, navigate to your user profile in the top right corner. 
2. Click User Settings.
3. Click Integrations in the left panel.
4. Depending on which calendar system you use, click Manage next to either Google or Microsoft 365.

5. 

6. Click Remove at the bottom of the page.
7. Robin will ask you if you're sure you want to remove your account, click Ok.

If you are using Microsoft, you will also want to disconnect your Teams integration:

1. Select Manage next to Teams
2. Scroll to the bottom of the page and select Remove
3. The integration will be removed.

Now, connect your calendar integration again:

1. From the integration page, click Connect next to your calendar system.
2. Click Connect again.
3. Follow the Oauth verification steps.
4. If you are using Microsoft, also reconnect your Teams integration by selecting Connect next to Teams
5. Now, try booking a room again. 
6. If you're still having trouble, try:
   1. Logging out of Robin and back in. 
   2. Clearing your web browser's cache.
7. No luck? Use the chat bubble in the bottom right corner of the Robin screen to reach out to our customer support team. They are happy to help! Pro tip: Include a screenshot of the error message you're hitting.