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Setting up an office for the first time? Right this way, please
Setting up your office
Get started guides
Set up your office
- ★ Customize Robin for your organization
- Add a new space
- Managing your organization
- Understanding Office Hierarchy
- Adding support services for issue reporting
- Managing office buildings and campuses
Onboard your company
- ★ Email templates for introducing Robin
- User Roles in Robin
- Enabling Single Sign-On for Google and Office 365
- Enabling single sign on via O365
- Enabling single sign-on via Google Apps
- Enabling single sign-on via SAML 2.0
Transition Guides
Plans and billing
Using Robin
Booking 101
- ★ Understanding room statuses
- ★ Searching for available rooms
- Booking events with the Office 365 Add-In for Outlook
- Searching with the Omnibar
- Booking events with the Google extension
- Creating an Event
Account management
- ★ Manage your personal account
- How to find my organization's username
- Change your default timezone
- Transfer account ownership
- Update Billing info
- Join an existing organization
Analytics
Integrations
- ★ Install Robinbot: Robin's Office Search App for Slack
- ★ Using Robin's Office 365 Add-In for Outlook
- ★ Using Robin's Extension for Google Calendar
- ★ Install Robin's Office 365 Add-In for Outlook
- ★ Install Robin's Extension for Google Calendar
- ★ Using Robinbot: Robin's Office Search App for Slack
Calendar syncing
Google Apps
- ★ Getting started with Google Apps: Checklist
- ★ Create a booking account in Google Apps
- ★ Setting permissions for editing calendar events
- Setting permissions for user impersonation
- Setting up calendars in Google Apps for Robin
- Allow outside Google Apps domains to book your resource calendars
Microsoft Office 365
- ★ Checklist: Connecting an Office 365 account
- ★ Fixing "Calendar Not Found" with Office 365
- How to book meetings as yourself, the organizer
- Updating the Office 365 account connected with Robin
- Configure room Impersonation for Office 365 service accounts
- Connect to Office 365
Microsoft Exchange
- ★ Checklist: Connecting an Exchange account
- ★ Having trouble connecting your account?
- Connect your service account
- Create a service account to pair with Robin
- Configure impersonation roles for the service account
- Enable NTLM authentication on your Exchange Server
Calendar administration
Fix a problem
Troubleshooting
- ★ Get notified of system status changes
- ★ Room display is "Unable to edit, extend, or end this event"
- How to repair a broken calendar connection
- Wifi connectivity problems for Rooms
- How to fix common error messages from the Room Display
- "Why am I getting calendar rate limit errors from Google?"
Known issues
- Browser cookie settings prevent sign-in
- Adblock prevents analytics or activity feeds from loading
- Events created in Google aren't syncing to Robin
- Events booked through Robin show in Outlook in UTC instead of my local timezone (Exchange only)
- New spaces aren't showing up in the mobile app
- Dashboard sometimes hangs when loading on Chrome
Room displays
The Rooms App
- ★ Getting to know Rooms
- ★ How to set up your room display
- Download the room display
- Managing your room displays
- Booking future events from the room display
- Overnight screen-dimming and battery conservation
Customization
- Control buttons available on the room display
- Add a custom theme
- Adding a custom logo to the room display
- Remove colored overlays for visibility
- Require meeting check in & auto-unbook setting
- Show schedules in 24-hour time
Hardware and mounting tips
- ★ Room display mounting guide
- Recommended tablet hardware
- Mounting guide for glass conference rooms
- Switching to portrait mode orientation
- How to lock your display to the Rooms app
- How to keep your iPad from going to sleep