Avigilon (formerly Openpath) access control

About the Avigilon integration

Integrate Avigilon with Robin so that a badge swipe at an Avigilon-controlled door checks users into Robin automatically. This article shows how to set up and use the integration.

Note

This integration requires an Avigilon Alta or Openpath subscription that includes API access.

How it works

When users swipe their badges at Avigilon-controlled doors, Robin checks them into the office automatically. This makes check-in faster and adds data to attendance and usage analytics.

  • If a user has a desk reservation, Robin checks them into their desk and shows them as "Checked in or confirmed on-site".
  • If a user has no desk reservation when they swipe their badge, Robin creates a visit, checks it in and shows the user as "Confirmed on-site".
  • Admins see a real-time list of who is in the office on the Daily Roster, and see who checked in with a badge swipe.
  • Badge data shows in analytics as a desk check-in, as a count toward "confirmed on site", or both. It also shows the check-in method.

Set up the Avigilon integration

  1. In the web dashboard, go to Manage > Integrations on the left.
  2. On the Integrations page, scroll down to the "Access Control" section.
  3. Find Avigilon and select Connect to start the setup.2024-09-20_11-13-15.png
  4. On the Avigilon setup page, select the Connect Avigilon Account button.
  5. In the pop-up window, enter your Avigilon login credentials.

    Note

    Robin does not store your username or password. Robin uses them once to generate an API key for your Avigilon Alta account.

  6. Select Connect.
  7. When your Avigilon account connects, you see a table that maps Avigilon Door IDs to buildings and floors.
  8. In the table, configure the buildings, doors and floors where you want automatic check-ins through Avigilon.Screenshot 2024-11-05 at 2.20.58 PM.png
  9. Select Save.
  10. Review and confirm your changes, then select Save again.

Badge data handling

Robin receives API payloads with event data from the badging system. When the payload reaches Robin's edge, Robin discards all data except the email address, timestamp and door ID before further processing.

Each badge swipe event is one API call.

FAQ

Answers to common questions about badge swipe data in Robin.

Why integrate badge swipe data with Robin?

Badge swipe data makes check-in and attendance data more accurate. This helps most in organizations that use permanently reserved desks, have low check-in rates or have users who come to the office without a desk reservation.

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