Genea access control

About the Genea integration

Integrate Genea with Robin so that a badge swipe at a Genea-controlled door checks users into Robin automatically. This article shows how to set up and use the integration.

Note

The Genea integration requires an API key for your Genea account and Genea Access (cloud). To get your API key, contact your Genea representative.

How it works

When users swipe their badges at Genea-controlled doors, Robin checks them into the office automatically. This makes check-in faster and adds data to attendance and usage analytics.

  • If a user has a desk reservation, Robin checks them into their desk and shows them as "Checked in or confirmed on-site".
  • If a user has no desk reservation when they swipe their badge, Robin creates a visit, checks it in and shows the user as "Confirmed on-site".
  • Admins see a real-time list of who is in the office on the Daily Roster, and see who checked in with a badge swipe.
  • Badge data shows in analytics as a desk check-in, as a count toward "confirmed on site", or both. It also shows the check-in method.

Set up the Genea integration

  1. In the web dashboard, go to Manage > Integrations on the left.
  2. On the Integrations page, scroll down to the "Access Control" section.
  3. Find Genea and select Connect to start the setup.
  4. In the authentication section, select Connect account.
  5. Enter your public Genea API key. If you do not have a public API key, contact your Genea representative.
  6. When your Genea account connects, you see a table that maps Genea Door IDs to buildings and floors.
  7. In the table, configure the buildings, doors and floors where you want automatic check-ins through Genea.Screenshot 2025-01-16 at 22.00.20.png
  8. Select Save.
  9. Review and confirm your changes, then select Save.Screenshot 2025-01-16 at 22.00.42.png

Badge data handling

Robin receives API payloads with event data from the badging system. When the payload reaches Robin's edge, Robin discards all data except the email address, timestamp and door ID before further processing.

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