Kisi access control

About the Kisi integration

Integrate Kisi with Robin so that a badge swipe at a Kisi-controlled door checks users into Robin automatically. This article shows how to set up and use the integration.

How it works

When users swipe their badges at Kisi-controlled doors, Robin checks them into the office automatically. This makes check-in faster and adds data to attendance and usage analytics.

  • If a user has a desk reservation, Robin checks them into their desk and shows them as "Checked in or confirmed on-site".
  • If a user has no desk reservation when they swipe their badge, Robin creates a visit, checks it in and shows the user as "Confirmed on-site".
  • Admins see a real-time list of who is in the office on the Daily Roster, and see who checked in with a badge swipe.
  • Badge data shows in analytics as a desk check-in, as a count toward "confirmed on site", or both. It also shows the check-in method.

Set up the Kisi integration

To connect your Kisi account with Robin, you generate an API token in Kisi. This requires access to a Kisi owner account.

  1. In the Robin web dashboard, go to Manage > Integrations.
  2. Under Add Connectors, search for Kisi. You can also select By category and find Kisi under Access Control.
  3. Select Set up next to Kisi. The Kisi integration page opens.
  4. In the Authentication section, select Connect Kisi Account. The Connect Kisi account window opens and asks for an API Key.
  5. In Kisi, sign in to your Kisi owner account.
  6. Generate an API key.
  7. In Robin, enter the API key in the API Key field and select Connect. When your Kisi account connects, you see a table that maps Kisi Door IDs to buildings and floors.
  8. In the table, configure the buildings, doors and floors where you want automatic check-ins through Kisi.
  9. Select Save. The Preview Changes window opens.
  10. Review and confirm your changes, then select Save.

Badge data handling

Robin receives API payloads with event data from the badging system. When the payload reaches Robin's edge, Robin discards all data except the email address, timestamp and door ID before further processing.

Each badge swipe event is one API call.

Why integrate badge swipe data with Robin?

Badge swipe data makes check-in and attendance data more accurate. This helps most in organizations that use permanently reserved desks, have low check-in rates or have users who come to the office without a desk reservation.

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