Brivo access control

Overview

Integrate Brivo with Robin to allow Brivo-controlled doors to check users into Robin with a badge swipe automatically. This guide will walk you through the steps to set up and start using the integration. 

Note

The Brivo integration requires obtaining an API key for your Brivo account and having Brivo Access (cloud). Please contact your Brivo representative to obtain your API key.

 

How it works 

When users swipe their badges at the Brivo-controlled doors, they'll be automatically checked into the office via Robin, streamlining the check-in process and enriching attendance and usage analytics.

  • If a user has a desk reservation or assignment, they’ll be checked into their desk.
  • If a user does not have a desk reservation or assignment when they swipe their badge, a visit will be created, checked in, and reflected as being in the office for the day.
  • Admins can view this data in Analytics. Learn more here. 

How to set it up

  1. In the web dashboard, navigate to Manage > Integrations on the left.
  2. Scroll down to the "Access Control" section on the Integrations page. 
  3. Locate Brivo and click Connect to begin the setup process.  
    • Screenshot 2024-10-23 at 8.14.58 AM-mh.jpg
  4. Under "Authentication," select your region. 
    • Screenshot 2024-10-23 at 8.17.02 AM.png
  5. Enter your public Brivo API key. If you don't have a public API key, contact your Brivo representative. 
    • Screenshot 2024-11-05 at 19.26.46.png
  6. A Brivo login popup window will appear; enter your Brivo owner account credentials and click login. Ensure that the"allow pop-ups" setting is enabled for your web browser. If you get an error with your login credentials, check you're using a username to log in and not email.
      • Screenshot 2024-10-23 at 8.16.43 AM.png
  7. After successfully connecting your Brivo account, you'll see a table mapping Brivo Door IDs to the designated buildings and floors. 
  8. Use the table to configure the relevant buildings, doors, and floors where you want to enable automatic check-ins via Brivo. 
    • Screenshot 2024-11-05 at 20.51.22.png
  9. Click Save. 
  10. Review and confirm your changes and click Save.   Screenshot 2024-11-05 at 20.47.48.png

Badge data handling

Robin receives API payloads from the badging system containing event data. The payload reaches Robin's edge, where all data except the email address, timestamp, and door ID is discarded before further processing.

One API call per badge swipe event. Robin will consume one Brivo API call per badging event. Ensure your API call limits and quotas accommodate your expected usage. 

 

FAQ

  • Why should I integrate badge swipe data with Robin?

    • Integrating badge swipe data increases the accuracy of check-in and attendance data. This is particularly helpful for organizations that use assigned desks, have low check-in rates, or have users who come to the office without a desk reservation.

 

 

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