Analytics AI Assistant

Before you start: The Analytics AI assistant requires Advanced Analytics and the “Create & manage custom dashboards” permission.

The Analytics AI assistant answers questions about desk usage, space usage and people. Ask a question in plain language, and the assistant answers from your workplace data.

The assistant uses this data:

  • Desk utilization across your full history, including assigned and flex desks with a check-in policy enabled
  • Space utilization across your full history
  • People inventory

Open the Analytics AI assistant

Go to Analytics in the web dashboard. The assistant is the first page you see.

Use the Analytics AI assistant

Chat with the assistant to get data about desk usage, space usage and your employees.

The basics

Here is how a chat works:

  • Type your question in the chat window. Press Enter or select the pink arrow to send it.
  • The assistant suggests matches as you type.
  • Each chat session lasts 8 hours. Then it ends.
  • To clear the context and start over, select New Chat & Browse Topics.

Questions the assistant can answer

Here are examples of questions you can ask:

  • Which departments book the most desks in a given building?
  • Which days of the week does [employee name] book the most desks?
  • Which meeting rooms had the fewest meetings last year in a given building?
  • What are the names of my buildings?
  • List all my buildings and the number of desks in each.
  • How far in advance do people book desks in a given building?

Tips for better answers

Use these tips to get better answers from the assistant.

Be specific

Give clear, short instructions. Name the building and time range. Spell people’s names correctly.

For example, do not ask “What is my office usage?” Ask “What was desk usage at 11 Farnsworth over the past 90 days? Calculate it as total desk reservations divided by total desks available.”

Use step-by-step instructions

Break complex tasks into smaller steps.

For example, “Which meeting rooms have the most recurring canceled meetings? For the top three, list the meeting owners and titles.”

Give context

The more context you give, the better the answer.

Request adjustments

If the answer is not right, ask for a revision.

For example, “Can you give an alternative that excludes flex desks?”

Ask for clarification

To understand a complex answer, ask how the assistant reached it.

For example, “How did you define utilization?”

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