Introduction
Robin's AI assistant for Advanced Analytics helps admins get instant answers to on-demand questions about desk and space usage. It uses the following data to answer questions:
- Unlimited historical desk utilization
- Assigned desks with check-in policy enabled
- Flex desks with check-in policy enabled
- Unlimited historical space utilization
- People inventory
Accessing the AI assistant
If you have Advanced Analytics, reach out to your Customer Success Manager to request access to the early access program.
Next, open the Analytics tab in the web dashboard and select the AI Assistant in the top left corner.
Using the AI assistant
The basics
You can converse back and forth with the assistant to get the data you need about desk and space usage.
- Type your question in the chat window and click submit to start a conversation.
- The AI assistant will try to match your question as you type or provide examples of different questions it can answer for your organization.
- Each chat session runs for 8 hours and will automatically end after 8 hours.
- Select the New Conversation button to reset the context and start a new conversation from scratch.
Types of questions the AI assistant can help with
Below are some examples of questions the assistant can help answer:
- Which departments book the most desks in xyz building?
- Which people with the title xyz book the most desks in xyz building?
- Which days of the week does Lauren Mcwaters book the most desks?
- Which meeting rooms had the fewest meetings this past year in xyz building?
- What are the names of my buildings?
- Give me a list all of my buildings and the number of desks in each of them.
- What is the breakdown of how far in advance people book their desk reservations in xyz building?
Tips for interacting effectively
Be Specific
- Provide clear and concise instructions.
- Be specific about the building and time range.
- Use accurate spelling, especially for people's names.
- For example, Instead of asking, “What is my office usage?” ask, “What is my office usage for
11 Farnsworth building in the past 90 days. Calculate usage by total number of desk reservations/total number of desks available.”
- For example, Instead of asking, “What is my office usage?” ask, “What is my office usage for
Use step-by-step instructions
- For complex tasks, break them into smaller steps.
- For example, "Which meeting rooms have the most recurring canceled meetings?"
- Follow up: "Of the top 3 meeting rooms, give me a list of the meeting owners and titles."
Provide context
- The more context you provide, the better the response.
Request adjustments
- If the response isn’t exactly what you need, ask for revisions.
- For example, “Can you provide an alternative response that does not include flex desks.”
Ask for clarification
- To clarify complex topics, ask the AI assistant how it got to the answer.
- For example, “How did you define utilization?”