This guide assumes someone in your organization has already created an account on Robin. The next step is to connect with Office 365 and pair calendars with your Robin spaces. Follow this master checklist and you'll be up and running in no time.
Tag in the right folks for setup
IT = This person needs elevated privileges in O365 for setup
Office Manager = This person needs standard user permissions in O365 for setup + Robin admin access
Choose how to connect - service account or app
Connect via service account
The service account should have impersonation access or room delegation access for all of the room calendars you'd like Robin to manage. This enables creating and editing events through Robin.
- Configure room delegation - Use if Robin account was created after September 12, 2023 IT
- Configure room impersonation - Use if Robin account was created before September 12, 2023 IT
- Connect O365 with Robin IT
Connect via app
Connect your Office 365 calendars to Robin spaces
- Add spaces to your map & connect room calendars Office Manager
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Still need to set up a map? Follow these steps here.
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Need to create resource calendars? Follow Microsoft's step-by-step instructions here.
- Optional Download the Robin add-in for O365 calendars
Common errors when you connect via service account
Seeing "calendar not found" error?
This often means that impersonation hasn't been set up yet.This guide will point you in the right direction.