Checklist: Connecting a Microsoft 365 account

This guide assumes someone in your organization has already created an account on Robin. The next step is to connect with Microsoft 365 and pair calendars with your Robin spaces. Follow this master checklist and you'll be up and running in no time.

Tag in the right folks for setup

IT = This person needs elevated privileges in Microsoft 365 for setup

Office Manager = This person needs standard user permissions in Microsoft 365 for setup + Robin admin access

Choose how to connect - service account or app

Connect via service account

The service account should have impersonation access  or room delegation access for all of the room calendars you'd like Robin to manage. This enables creating and editing events through Robin. 

Connect via app

Connect your Microsoft 365 calendars to Robin spaces

Common errors when you connect via service account


Seeing "calendar not found" error?

This often means that impersonation hasn't been set up yet. This guide will point you in the right direction.

More help with Microsoft 365

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