You can switch the Microsoft 365 account connected with Robin to a different account, or disconnect it.
"Will switching accounts delete all of my events?"
No. When you disconnect a Microsoft 365 account, Robin unpairs all space calendars and removes only future events. These events exist on your Microsoft 365 calendar, so they sync back when you pair the calendars again.
All of your spaces and historical data (such as past events and analytics) stay.
Switch accounts
To use a different address to manage events, do these steps:
- Remove the current account. All spaces switch to on-demand automatically, because they no longer have calendars attached. If you have a busy office, you may want to wait until off-hours to make this switch, because it briefly affects people's ability to book through Robin.
- Connect the new account.
- Make sure the new account has the same permissions to access calendars as the original.
- Connect the same calendars to each space again. This restores the original schedule.
Spaces can exist without their calendars. When you delete a space's calendar, the space stays but switches to on-demand scheduling. Connected room displays show impromptu meetings only until you connect a calendar again. You should not have to update any of your room displays when switching a booking user.
Disconnect a Microsoft account
- Go to the Manage > Integrations tab in the web dashboard.
-
Select Manage next to Microsoft 365.
-
Scroll down and select Remove to disconnect your account. Confirm to finish.
Accounts with 25 + calendars
As a precaution, if you have more than 25 active calendars, you see this message instead of the "Remove" button. Disconnect the individual room calendars first, or contact the Robin support team by chat or email. The team helps within a few minutes.