Enabling single sign-on via Microsoft 365

Teams on Microsoft 365 can turn on single sign-on (SSO) for one-click sign-in. To invite a large group, send them the link to dashboard.robinpowered.com. This is sometimes called "Signing in with Azure AD".

With Microsoft 365 SSO on, your coworkers select "Sign in with Microsoft 365" and enter their work email address. If the domain in their email matches your service account (for example, both are @yourcompany.com), they join your company's Robin account automatically. To add more Microsoft 365 domains to your account's allowlist, contact the Robin support team.

Before you start

To use SSO with Microsoft 365, you need an active Microsoft 365 account connected for calendars. When you connect the account, Single Sign-On is on by default.

To use the Robin app for mobile SSO, your conditional access configuration must exclude the Robin app from all app protection policies (for example, InTune App Protection Policies), or you must set up Intune separately.

Turn SSO on or off

  1. As an admin, sign in to the web dashboard. Go to Manage > Integrations and scroll down.

  2. Set the Single Sign-on toggle to Enabled (default) or Disabled. When Single Sign-On is enabled, anyone with an email address that matches the address of your service account joins your team automatically when they sign in.

    2023-10-11_12-55-23.png

Common Errors

Screenshot 2024-10-31 at 1.44.35 PM.png

Some people see a message that they need admin approval the first time they sign in to Robin. To fix this, sign in to Robin with a Microsoft global admin account and consent for the whole organization:

image.png

References

Microsoft Support has more about Microsoft 365 sign-in:

Articles in this section

Was this article helpful?
3 out of 12 found this helpful
Share