Assigning local office admins

Requirements

  • Advanced Authentication & User Management
  • Global Admin 

Global admins tasked with managing multiple locations can delegate location-specific responsibilities to an assigned Local Office Admin. A Local Office Admin is similar to the global admin role, but with location-specific restrictions. Follow the guide to learn how to appoint Local Office Admin(s) and the details of the role. 

Local Office Admins CAN do the following:

  • Manage devices (excluding arrival displays & badge printers)

  • Manage their building, including editing office hours, adding floors, spaces, and managing resource policies 

  • Assign custom resources
  • Bypass space booking policies (including event/meeting check-ins)
  • Bypass desk booking policies (excluding desk check-ins)
  • Bypass custom resource booking policies (excluding check-ins)
  • Approve/deny meeting requests
  • Invite new members to the organization

  • Manage Access passes for their location

  • Manage the Daily Roster for their location 

  • Send announcements for their location
  • Create & manage activities for their location
  • Manage the Experience survey (including results) for their location
  • Add and edit amenities

  • Manage stickers 

  • Manage Workplace Services

  • View analytics for their office(s), (excluding exports)

On the other hand, Local Office Admins CANNOT do the following unless granted custom permissions:

  • Manage the organization, themes, or Integrations, including health checkpoint configurations.
  • Manage groups and roles
  • Manage visitors
  • Manage arrival displays
  • Manage badge printers 
  • Skip desk or the custom resource check-ins
  • Export reports in Analytics
  • Manage billing

Assigning Local Office Admins

A Local Office Admin can be assigned to more than one building, and you can assign more than one Local Office Admin to a building. 

1. Navigate to Manage → Offices → Select Building > scroll to the "Office Admin" section.

2. Enter a user's name in the search field and select a user. Changes save automatically. 

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3. To remove a local admin, click the trash can icon next to their name. 

Viewing assigned Local Office Admins

Roles page:

Global admins & owners can view assigned Local Office Admins across the organization by navigating to Manage → People → select Office Admins from the roles drop-down menu. 

User profile page:

If a user is a Local Office Admin, you'll see it noted on their user profile page under the permissions section > Manages > the location they manage. 

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