Set desk policies

Supported Plans

  • Basic
  • Pro
  • Premier

 

Desk policies

Advance booking threshold: Restrict how far in advance hotel desks can be booked (based on when reservation starts). Only applies to hotel desks. 

Max reservation length: Restrict how long a hotel desk reservation can last (measured from start to end). 

Desk check-ins: Ask people to confirm whether they're using their desk. Choose to apply it to flexible seating only (hot/hotel desks) or to all desk types including assigned seats, using the drop-down menu,. 

Advanced check-in window: Restrict how far in advance flexible desk reservations can be confirmed. Can only be configured at the building level & applies to hot & hotel desks.

Abandoned desk Protection:  Allow desk reservations to be automatically canceled if no one checks in by the end of the abandoned desk threshold. Applies to hot & hotel desks with desk check-in enabled. Learn more here!

Abandoned desk protection threshold: Set the time to wait before an unconfirmed desk reservation is canceled. Applies to hot & hotel desks with desk check-in & abandoned desk protection enabled.

Desk sharing: Allow people to temporarily share (“reverse hotel”) their assigned desk when out of the office. Learn more here. Only applies to assigned desks. 

Allow overlapping reservations: Allow users to book a desk when they already have one reserved. Can only be configured at the building level.

Restrict reservations to working hours: When enabled, desks can only be reserved during working hours. Can only be configured at the building level.

 

A few things to keep in mind:

  • Hot desks are always only reservable for a maximum of one day, and can’t be reserved in advance.
  • Assigned desks don’t have an end date.
  • When first enabled, the default max reservation length is 1 week, and the advance booking threshold is 30 days.
  • The Advance check-in window for desk check-ins must be configured at the building level and cannot be set within the layout desk page. 

Enabling desk policies

A. Apply policies to an entire building

Navigate to Manage > Offices > select a building > scroll down to "Desk policies". Don't forget to click "Apply to all" after configuring your policies. 

desk_policy_update.gif

 

B.  Apply policies to a single group of desks

If you have a group of desks that are used a little differently than the rest, head over to the desk layout too.

Office > Edit floor drop-down > select Layout > select a single desk group. Once a desk group is selected, specify the desk reservation policies using the Policies tab on the right-hand panel. 

Reminder: The Advance check-in window for desk check-ins must be configured at the building level and cannot be set within the Layout tool. 

 

Policies_tab.png

 

 

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