Desk access permissions control which roles can reserve and assign desks. After you create custom roles, add permissions to them.
Watch the tutorial or follow the steps below.
Go to Manage > Roles, select the role you want to edit, and go to the Desk Management section.
The section has these permissions:
- Reserve: Choose the building, floor or desk spaces, and desk groups where a member can or cannot reserve a desk.
- Assign: Lets members assign themselves a desk in the spaces they choose.
- Bypass booking policies: Lets a member who is not an Admin bypass booking restrictions in certain spaces. Users with the default global admin role can always bypass desk reservation policies, except check-ins.
- Delegation: Lets a member assign and reserve a desk for another member. Without this permission, members can assign and reserve a desk only for themselves. Delegates can also check in to a reservation for another member, from the user's page in the People directory.
Heads up
The "Bypass booking policies" permission does not let a member bypass desk check-ins. No permission can bypass desk check-ins.
Things to know
- Only customers with Advanced Authentication + User Management can create custom roles with custom permissions.
- Desk policies are available to everyone. To turn policies on for specific desk groups, use the Layout Tool. To turn them on for all desks in a building, go to Manage > Offices > Select Office Building.