Robin maps are live seating charts that show when co-workers are in—or plan to be—in the office, making coordinating with teams easy. However, we know this kind of transparency doesn't always work for everyone, which is why we've provided the ability to manage the visibility of a desk reservation.
Things to know
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This setting is OFF by default
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This is a building-level setting
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Global admins and Local Office Admins can manage the setting
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Users with desk delegation can book and hide a desk reservation on someone's behalf
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You can change the visibility settings on an existing reservation
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Applies to flex desks only (hot & hotel)
Enabling the private reservation setting
- In the web dashboard, navigate to Manage.
- Select an office.
- Scroll down to the "Desk policies" section.
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Toggle ON the "Reservation policy" setting.
How it works
When you create a flex desk reservation from the office map on the web dashboard, mobile app, or kiosk, the reservation module has a visibility drop-down menu.
Visible reservations
Reservations are “visible” by default, displaying the person's name because in most cases, folks like to see who's in the office so they can coordinate with their teammates. Reservation names are also visible on the web and mobile People tab too.
Hidden reservations
For regular Robin members, a hidden reservation will appear as "Reserved" on the map across all Robin platforms (web dashboard, mobile app & kiosk). It's also hidden on the Schedule and People tab on the web dashboard and mobile app.
Who can see hidden reservations?
Users with the following permissions can see “hidden” reservations from the map in the location(s) where they:
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Manage offices & maps: Users can see who has reserved a desk
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Delegate booking: Users can view/manage the reservation status of others
In addition, users with the following permissions can view and/or export desk reservation details & data:
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View Access
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