Set up QR codes and NFC tags for desks and resources

Admins can set up QR codes and NFC tags on any resource for check-ins and bookings. QR codes and NFC tags are one way employees check in locally when on-site check-ins are mandatory. You can also set up automated check-ins as another local check-in option.

Before you start

This article assumes that you already:

Setting up check-in stickers

Set up and manage the QR/NFC tags for resources in the mobile app. The QR/NFC stickers are 2-inch () squares.

Each sticker has a unique QR code with an NFC tag embedded in it, and a sticker number printed on the side.

A Robin QR code sticker, with its unique QR code and embedded NFC tag, and its sticker number

Pair a sticker with a resource

  1. In the mobile app, on the Map tab, tap a resource.
  2. Tap Pair sticker. The camera opens.
  3. Hold the camera over the sticker's QR code. You see that the sticker is paired to the resource.
  4. Tap Done.

Robin pairs the sticker with the resource and shows the sticker number in the resource details.

3 steps to pair a sticker in the mobile app: tap Pair sticker on a resource, scan the QR code, then tap Done

Replace a resource's sticker

  1. In the mobile app, on the Map tab, tap the resource.
  2. Tap Manage sticker.
  3. Tap Replace. The camera opens.
  4. Hold the camera over the QR code on the new sticker.

The new sticker number shows in the resource details.

2 steps to replace a sticker in the mobile app: tap Manage sticker on a resource, then tap Replace and scan the new sticker

Remove a sticker from a resource

  1. In the mobile app, on the Map tab, tap the resource.
  2. Tap Manage sticker.
  3. Tap Remove.

Robin removes the sticker from the resource, and its sticker number no longer shows.

Sticker summary

The sticker summary (Manage tab > Stickers) shows how many stickers you purchased, how many resources have stickers and where those resources are.

To see which resources have stickers in more detail, open the Layout tool with the floor link under the building drop-down (shown below).

The Stickers page, with the Sticker Summary, Order Stickers and Stickers by Location sections

Layout tool summary

In the Layout tool, resources with stickers have an icon in the lower right corner. The floor overview shows the number of resources with stickers.

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When you select a resource group, the right panel shows the sticker number for each resource on the "Details" tab.

The Details tab for a group of desks in the Layout tool, with the sticker number for each desk

Abandoned resource protection tip

Admins can turn on abandoned resource protection when they configure the stickers. If "Local check-in only" is enabled, Robin recommends a buffer in the abandoned resource protection threshold. This gives people enough time to get to their physical resource and check in before Robin cancels the reservation.

Enable for resource group

  1. On the Map search page, go to the Edit floor drop-down menu on the map > Layout.
  2. Select a group of resources with your cursor.
  3. Select the Policies tab, then turn on the Local check-in only policy in the menu on the right.

    The Local check-in only policy turned on for a group of desks in the Layout tool

Additional information

Viewing check-in statuses

Admins can review the checked-in state on the Daily Roster page (Manage > Daily Roster) to see who comes to the office on a given day.

Hover over the check-in mark to see when and how someone confirmed their desk reservation.

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