Robin's Visitor API

Available to: All Robin visitor management customers


Robin's Visitor API gives developers programmatic (read-write) access to the full visitor management lifecycle — from scheduling visits and managing guests to checking in arrivals in real time. Some examples of what you can build with the Visitor API include:

  • Sending a guest list to a lobby's visitor management system ahead of scheduled visits.
  • Checking in a guest from a lobby kiosk or third-party system, updating Robin in real time and triggering host arrival notifications.
  • Building a custom visitor invitation form within an internal app.
  • Providing a guest list to an access control system to automatically provision temporary badge access.

These are just a few of the many use cases the Visitor API supports.


Getting Started

To use the Visitor API, you'll need a valid API token. You must be an organization administrator to generate one.


Available Endpoints

Endpoint Description
List visits Retrieve a paginated list of visits for one or more locations within a time range.
Create a visit Schedule a new visit with guests, hosts, and arrival instructions.
Get a visit Retrieve details for a single visit.
Update a visit Modify an existing visit.
Cancel a visit Cancel a visit and notify relevant parties.
List guests on a visit Get all guests associated with a visit.
Add guests to a visit Invite additional guests to an existing visit.
Update a guest Modify a specific guest's details.
Cancel a guest Remove a specific guest without canceling the visit.
Check in a guest Mark a guest as arrived and trigger host notifications.
Get visit types Retrieve the active visit categories configured for a location.
Get custom visit form schema Retrieve any custom fields configured for a location's visits.

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