What an arrival display does
An arrival display helps you welcome guests to the office and still collect the data you need. Set one up in your office lobby or receptionist area so guests can register and check in on their own.
After a guest checks in, the host receives an email that says their guest has arrived. If your organization requires NDAs or other documents, you can add the documents to the visitor check-in process. The guest then must "Agree to the terms" on the arrival display.
This article covers how to set up an arrival display and how to manage your arrival display devices.
Set up an arrival display (optional)
Set up an arrival display in the office lobby or receptionist area. Guests use it to register on arrival and to check in for a pre-registered visit.
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In the web dashboard, go to Manage > Devices, select the Add a device button in the right corner, then select Arrival display in the drop-down.
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Add the display information. To let impromptu visitors register when they arrive, turn on the "Guest self-registration" option.
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Robin generates a code. Keep it at hand: you enter it on the arrival display in the next step.
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On the arrival display device (for example an iPad, tablet or desktop workstation), open a web browser and go to arrivals.robinpowered.com. Enter the code to pair the device with Robin.
Arrival display best practices
For the best results with your arrival display:
- Use an iPad. Any tablet or computer with a responsive web browser also works.
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Lock the display to a single app. Here, that app is a web browser such as Safari.
- Android tablets: Pinning locks a selected app to the display. It is available for tablets that run Android 5.0 and higher.
- Kindle Fire: Parental controls on the Kindle Fire restrict access to certain apps, including the Amazon app store. For more control, use 3rd-party apps.
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Consider web browser content restrictions. The device uses a web browser to open the Robin arrival portal, so restrictions stop people from browsing outside the Robin guest portal. See Apple support for web content restrictions.
Manage devices
Use the Devices page to manage all the devices in your office, including room displays, status boards and badge printers. It shows the status and location of each display.
To turn on the guest self-registration option for an active display, select the display name to open its settings.