Frequently asked questions
Find answers to common questions about what the Analytics AI Assistant can and cannot do.
What questions can I ask the AI Assistant?
You can ask questions about historical data on:
- Desk utilization, for assigned desks (with check-in enabled) and flex desks (with check-in enabled)
- Space utilization
- People inventory
What questions can the AI Assistant not answer?
The AI Assistant cannot answer questions about:
- Real-time reporting (any questions about today)
- The audit log of user actions (editing desks or spaces)
- Occupants without desk reservations
- Future reservations on desks or spaces
- Comparisons with other company data
- Recommendations
- Meeting attendees
- Visitor data
- Some desk details: neighborhoods, pods, zones and amenities
Can I ask for recommendations for my workplace setup?
No. The AI Assistant cannot give recommendations on your workplace setup.
What should I do if I receive an inaccurate answer?
If you think an answer is wrong, select the thumbs-down icon under the response and give details. Robin reviews negative feedback to improve the data and prompts.
Can I have the AI Assistant build me a chart?
No. The AI Assistant answers simple questions and gives basic insights. It can format information as a list or a table. To build charts and other visualizations, use custom dashboards.
Can I view previous conversations?
Yes. Scroll up to see your previous chat history.
When should I start a new conversation?
Start a new conversation when you want to reset the context. For example, you ask the assistant several questions about office usage at your Seattle location. You might then start a new conversation to make sure the assistant answers questions about a different building.
Can I ask the AI Assistant to compare my office usage to other organizations?
No.
Can I ask the AI Assistant to complete any actions in Robin?
The AI Assistant is trained only to answer questions about desk usage, space usage and users.
Why did my session end?
Robin ends every chat session after 8 hours of inactivity. This keeps processing times and costs low, so you get the best experience.