Robin uses the people count from your Logitech room devices, such as Rally Bar, Rally Bar Mini and Sight, to see when a meeting room is occupied. When it is, Robin confirms the room's meeting.
Before you start
- You need admin access in Robin.
- Your Logitech devices must be enrolled in Logitech Sync and online.
- Your Sync account needs a license that includes the Sync Cloud API: Sync Plus, Essential or Select. Basic does not include it.
Step 1: Get your details from Logitech Sync
Get the details Robin needs from the Logitech Sync portal.
- In the Logitech Sync portal, go to Settings > Sync Cloud API.
- Select Generate new certificate. This downloads your client certificate and private key as PEM files. You can have 2 active certificates.
- Copy your Organization ID.
- Copy your API server URL. It is usually
https://api.sync.logitech.com/v1. Regional Sync accounts (EU, CA, FR) can have a different URL, so use the one your portal shows.
Logitech's guides: Sync Cloud API Quick Start and CollabOS and Sync Cloud API FAQ.
Step 2: Connect in Robin
Enter your Logitech Sync details in Robin.
- Go to Manage > Integrations.
- Under Add Connectors, select By category.
- Under Conference Room Devices, select Set up next to Logitech Sync. If Logitech Sync is in the Installed list, select Manage next to it. The Logitech Sync page opens.
- Select Connect Logitech Sync account.
- Enter your Organization ID, API server URL, client certificate and private key.
- Select Connect. Robin tests the connection. If it fails, check the API server URL and the certificate, then try again.
Step 3: Map your rooms
Robin lists your Sync places and suggests the matching room in Robin. Only Sync places of type room appear. To map your rooms:
- Check each match.
- Fix the wrong ones.
- Select Save.
Step 4: Turn on room check-in
Connecting and mapping is not enough. Both of these settings are off by default. Turn on both for each building:
- On the Logitech Sync page, add the building to Enable auto-checkins.
- Go to Manage > Offices.
- Select the building.
- Open the Check-in tab.
- Turn on Automatic meeting confirmation.
How it works
- Robin reads Logitech Sync every 5 minutes.
- When a mapped room has 1 or more people, Robin confirms the meeting in progress. If no meeting is in progress, Robin confirms the next meeting, if it starts inside the meeting check-in window.
- If someone already checked in, nothing changes.
- A confirmed meeting is not released by abandoned meeting protection.
Disconnect
Disconnecting removes your account and all room mappings. You can connect again at any time.
- Open the Logitech Sync page.
- Select Disconnect.