Robin uses the people count from your Neat devices to see when a meeting room is occupied. When it is, Robin confirms the room's meeting. Nobody has to check in on the room display.
Before you start
- You need admin access in Robin.
- Your Neat devices must be enrolled in Neat Pulse.
- Each room needs a Neat device that counts people. Rooms that report no people count are skipped.
Step 1: Connect Neat Pulse
Connect your Neat Pulse account to Robin.
- Go to Manage > Integrations.
- Under Add Connectors, select By category.
- Under Conference Room Devices, select Set up next to Neat Pulse. The Neat Pulse page opens.
- Select Connect Neat Pulse account.
- Enter your Neat Pulse details and select Connect.
Step 2: Map your rooms
Robin lists your Neat rooms and suggests the matching room in Robin by name. To map your rooms:
- Check each match.
- Fix the wrong ones.
- Select Save.
A match you set yourself always wins over a suggestion.
Step 3: Turn on room check-in
Both of these settings are off by default. Turn on both for each building:
- On the Neat Pulse integration page, add the building to Enable auto-checkins.
- Go to Manage > Offices.
- Select the building.
- Open the Check-in tab.
- Turn on Automatic meeting confirmation.
How it works
- Robin reads the people count from Neat Pulse every 5 minutes. It only uses a count from the last 10 minutes.
- When the count is 1 or more, Robin confirms the meeting in progress. If no meeting is in progress, Robin confirms the next meeting, if it starts inside the meeting check-in window.
- If someone already checked in, nothing changes.
- A confirmed meeting is not released by abandoned meeting protection.