Automatic check-in lets Robin check people in without anyone selecting a button. There are 2 kinds of automatic check-in:
- People check-in checks a person in to their desk and other reservations when Robin sees they are in the office. It uses badge swipes and the office Wi-Fi.
- Room check-in confirms a meeting when the room's video hardware sees people in the room or joins a call. It uses Logitech Sync, Neat Pulse and Google Meet hardware.
People check-in never confirms a meeting, and room check-in never checks in a person.
Compare the methods
| Method | What tells Robin | What it checks in |
|---|---|---|
| Badge swipe | A swipe at a door reader, from your access control system | Desks and other resources booked in that building. With no booking, Robin records an office visit. |
| Wi-Fi | The person's phone or computer is on your office network | Desks and other resources booked in that building. With no booking, Robin records an office visit. |
| Logitech Sync | A Logitech room device counts people in the room | The room's meeting |
| Neat Pulse | A Neat room sensor counts people in the room | The room's meeting |
| Google Meet hardware | A Meet device in the room joins a call | The room's meeting |
People check-in
Every check-in has a status:
- Confirmed onsite: Robin knows the person is in the office, because they swiped their badge or joined the office Wi-Fi.
- Remote: the person checked in from the app or the web, and Robin has no signal that they are in the office.
Admins see the status in desk check-in statuses and in attendance.
People can also check in by scanning a QR code or NFC tag on the desk. That is not automatic, but it is a local check-in, like a badge swipe or Wi-Fi.
Local check-ins work with local check-in only, which makes people check in at the office and not from home.
They also count toward abandoned desk protection. Robin does not release a checked-in desk.
Room check-in
Room check-in is off by default. Turn it on for each building, once for each integration. On the integration's page, for example Manage > Integrations > Logitech Sync, add the building to Enable auto-checkins.
You can also turn it on from the building. Go to Manage > Offices, select the building, and open the Check-in tab. Under Automatic Meeting Check-ins, turn on the switch next to the integration. Both places change the same setting. The tab lists only the integrations you have connected.
When the room is occupied, or its Meet device joins a call, Robin confirms the meeting that is in progress. If no meeting is in progress, Robin confirms the next meeting, if it starts inside the meeting check-in window.
- A person's own check-in always comes first. If the meeting is already confirmed, nothing changes.
- Abandoned meeting protection does not release a confirmed meeting.
- The room must be mapped to a room in Robin. Each integration's article explains how.