Automatic check-in lets Robin check people in without anyone selecting a button. There are 2 kinds of automatic check-in:
- People check-in checks a person in to their desk and other reservations when Robin sees they are in the office. It uses badge swipes and the office Wi-Fi.
- Room check-in confirms a meeting when the room's video hardware sees people in the room or joins a call. It uses Logitech Sync, Neat Pulse and Google Meet hardware.
People check-in never confirms a meeting, and room check-in never checks in a person.
Compare the methods
| Method | What tells Robin | What it checks in |
|---|---|---|
| Badge swipe | A swipe at a door reader, from your access control system | Desks and other resources booked in that building. With no booking, Robin records an office visit. |
| Wi-Fi | The person's phone or computer is on your office network | Desks and other resources booked in that building. With no booking, Robin records an office visit. |
| Logitech Sync | A Logitech room device counts people in the room | The room's meeting |
| Neat Pulse | A Neat room sensor counts people in the room | The room's meeting |
| Google Meet hardware | A Meet device in the room joins a call | The room's meeting |
People check-in
Every check-in has a status:
- Confirmed onsite: Robin knows the person is in the office, because they swiped their badge or joined the office Wi-Fi.
- Remote: the person checked in from the app or the web, and Robin has no signal that they are in the office.
Admins see the status in desk check-in statuses and in attendance.
People can also check in by scanning a QR code or NFC tag on the desk. That is not automatic, but it is a local check-in, like a badge swipe or Wi-Fi.
Local check-ins work with local check-in only, which makes people check in at the office and not from home.
They also count toward abandoned desk protection. Robin does not release a checked-in desk.
Room check-in
Room check-in needs 2 settings. Both are off by default:
- Automatic meeting confirmation for the building. Go to Manage > Offices, select the building, and open the Check-in tab.
- Enable auto-checkins for the building on the integration's page, for example Manage > Integrations > Logitech Sync.
When the room is occupied, or its Meet device joins a call, Robin confirms the meeting that is in progress. If no meeting is in progress, Robin confirms the next meeting, if it starts inside the meeting check-in window.
- A person's own check-in always comes first. If the meeting is already confirmed, nothing changes.
- Abandoned meeting protection does not release a confirmed meeting.
- The room must be mapped to a room in Robin. Each integration's article explains how.