With the Robin connector for Claude, employees can book desks, check who's in the office, look up their reservations, and plan floor layouts just by asking Claude, without switching between apps. Robin is listed in Claude's connector directory, and setup takes two steps:
- A Claude Owner adds Robin to your organization's Claude workspace.
- Each employee connects their own Robin account.
Before you start
- A Claude Team or Enterprise plan.
- An active Robin account. You'll sign in with the same credentials or SSO you use for Robin today.
- AI assistant access in Robin. It's on by default. Your Robin administrator can turn it off or limit it to certain people. See Security and governance for AI assistant connections.
Important: Claude can only access what you can access in Robin. If you can't book a desk or see a floor plan in Robin, you can't in Claude either.
For Claude Owners: add Robin to your organization
On Claude Team plans, only Owners and Primary Owners can add custom connectors. On Enterprise plans, Owners, Primary Owners, and custom roles with Manage access to Libraries can add them.
- In Claude, open Organization settings > Connectors.
- Find Robin in the directory and select Add to your team.
- Optional: limit which Robin actions Claude can take across your organization, for example allowing Claude to look up reservations but not book desks.
Adding the connector doesn't give anyone access to Robin data; each employee still signs in with their own Robin account.
Once added, let employees know they can connect their individual Robin accounts by following the steps above.
Connect your Robin account to Claude
- In Claude, navigate to Customize > Connectors.
- Find Robin (Workplace) in the list.
- Click Connect.
- Sign in to Robin in the window that opens, then click Allow to authorize Claude.
- You'll return to Claude, and Robin will show as connected.
If you don't see Robin, your Claude Owner hasn't added it yet. Find Robin in the directory and select Request, or ask your Claude Owner.
Once connected, Robin works in Claude on the web, Claude Desktop, and the Claude mobile apps.
Use Robin in Claude
- Start a new chat in Claude.
- Click the + button in the lower left of the chat box, then select Connectors.
- Make sure Robin is toggled on for the conversation.
- Ask Claude what you need in plain language.
For setup steps and the full list of actions Claude can take, see the Claude guide on the Robin MCP site.
Here are a few things to try:
| What you want to do | Try asking |
|---|---|
| Book a desk | "Book me a desk on Floor 3 for Thursday, 9 to 5." |
| Find an open seat | "What desks are free on Floor 2 tomorrow afternoon?" |
| Check your plans | "What desk reservations do I have next week?" |
| Change or cancel | "Extend my desk booking today until 6 pm." or "Cancel my reservation for Friday." |
| Find a teammate | "Where does Sam from Marketing sit?" |
| Understand your space (admins) | "Show me how each department is seated across our HQ floors." |
| Plan a move (admins) | "Draft a plan to move the Sales team to Floor 4." |
For more prompts, see the Robin MCP prompt library.
Good to know: Claude can make changes in Robin, such as booking or cancelling desks, if your Robin role allows it. Depending on your Claude settings, Claude may ask you to approve each change first. Floor plan changes start as a draft. If you have permission to publish, Claude can publish a draft, which makes it live for everyone, so review drafts in Robin before you ask Claude to publish.
Disconnect Robin from Claude
- Employees: In Claude, go to Customize > Connectors, select the three dots next to Robin, then select Disconnect.
- Claude Owners: Remove Robin for the whole organization under Organization settings > Connectors.
- Robin administrators: Turn off AI assistant access for your organization, or remove it from specific people. Connections stop working within an hour. See Security and governance for AI assistant connections.
Troubleshooting
I don't see Robin in my connectors list. Your Claude admin hasn't added the connector yet. Share the admin steps above with them.
Sign-in fails or loops back to Claude. Remove the connector, add it again, and reconnect so Claude starts a fresh sign-in.
Claude says it can't find a floor, desk, or person. Claude uses your Robin permissions. Check that you can see the same floor or person in Robin, or reach out to your Robin admin.
Claude isn't using Robin. Make sure Robin is toggled on under + > Connectors for that chat. You can also ask, "Do you have access to Robin?"
Learn more about connectors in Claude:
- Get started with custom connectors using remote MCP
- Slack + Robin: Connect your individual Slack account (a similar setup flow for Slack)