Administrators can activate support services from the web dashboard to enable issue reporting from the room displays.
Report a problem from the room display to alert the right person when equipment is broken or missing, or when the room itself needs attention.
- Open the details menu for the space and select "Report a problem".
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Select the category and issue from the options.
Why don't I see the option to report a problem with amenities?
If amenities are not listed as an option, no amenity tags have been added to this room. A Robin administrator in your office can tag rooms with amenities from the web dashboard.
- Robin automatically sends an email to the right person about the issue with the room.