Plan ahead using the queue

The queue in the Assignment tool can help you plan for things like proactively onboarding new employees.

You can easily add (and remove) people from the queue who need to be assigned a desk now or in the future by simply dragging & dropping names from the people list to the queue.

  • If they have a seat assignment already, you'll see that noted next to their name in the queue.
  • When you're ready to assign a person to a desk, drag and drop them from the queue to a desk on the map. 
  • Click Clear All to remove/clear out the queue.

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The list on the left includes all Robin users and their assignment information. For proactively onboarding new hires, the list will include:

  • Accounts who've configured SCIM provisioning that automatically sync new hires to Robin.
  • A new employee has been invited to Robin but has not yet logged into Robin to validate their user email account. The email address has to be a valid format, “name@domain.com,” but does not have to exist.
  • A non-Robin user who was assigned a desk with an email address and then unassigned from a desk will appear in the list on the left. The email address will appear under the "unassigned" section.   If a non-Robin user's email is not re-assigned to a desk before the draft is published, their email address will be removed from the list. 
  • Note, Robin users who have an assigned seat in a different building will not show up in the list.
  • Office Managers can use an email address to assign desks to non-Robin users. Because Robin only has an email address, no name will show up on the desk.

Does your office use SSO?

  • End-users need to log into Robin to “validate” their user account and provide their First and last Name for them to show up as Robin Users in the “+ Assign Someone” dropdown.
  • Office Managers can use an email address to assign desks to non-Robin users. Because Robin only has an email address, no name will show up on the desk.
  • As mentioned above, non-Robin users who are unassigned from a seat will show up in the left sidebar as “recently” unassigned BUT will not appear once the draft is published.

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