Plan ahead using the queue

Use the queue in the Assignment tool to plan ahead, for example to onboard new employees before they start.

To add people who need a desk now or later, drag their names from the people list to the queue. You can remove people from the queue too.

  • If a person already has a seat assignment, the queue shows it next to their name. Select the desk assignment to see it on the map, if it is on the same floor.
  • To assign a person to a desk, drag them from the queue to a desk on the map.
  • To go to a different floor, select the dropdown menu at the top of the left side menu, above the queue.
  • If you assign a person to a new desk, Robin removes their previous desk assignment.
  • To clear the queue, select Clear All.

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Who shows in the people list

The list on the left shows all Robin users and their assignment information. To help you onboard new hires before they start, the list also includes these people:

  • New hires that SCIM provisioning syncs to Robin, if your account uses SCIM provisioning.
  • New employees who have an invite to Robin but have not signed in to validate their user email account. The email address must have a valid format, “name@domain.com”, but it does not have to exist.
  • Non-Robin users who had a desk assigned to their email address and were then unassigned. Their email address shows under the "unassigned" section. If you do not assign the email address to a desk again before you publish the draft, Robin removes it from the list.

Robin users who have an assigned seat in a different building do not show in the list.

Office Managers can use an email address to assign desks to non-Robin users. Robin only has the email address, so no name shows on the desk.

If your office uses SSO

  • End users must sign in to Robin to “validate” their user account and give their first and last name. Only then do they show as Robin users in the “+ Assign Someone” dropdown.
  • Office Managers can use an email address to assign desks to non-Robin users. Robin only has the email address, so no name shows on the desk.
  • Non-Robin users who are unassigned from a seat show in the left sidebar as “recently” unassigned. They do not show after you publish the draft.

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