[9/30/24] Track mail & package deliveries in Robin

Announced on September 30, 2024

Robin now helps you manage office packages and deliveries. This first release of delivery management is available to all customers who use Visitor Management in Robin. It helps office managers and front desk staff track incoming mail and notify recipients when something arrives.

To use delivery management:

  1. Go to the new Deliveries tab in your Robin web dashboard.
  2. Create a Delivery Zone. It shows where in your office people pick up packages.
  3. Log a New Delivery. Enter the recipient information, delivery zone and any other required details.

The recipient gets an email notification and can confirm pickup. Robin then updates the delivery status in the admin's dashboard automatically.

Robin is expanding delivery features, with more coming soon, such as mobile scanning and confirmation. Learn more about delivery management, or contact your Customer Success Manager to see it in action.

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