Scan and log office deliveries in the Robin Admin app

Use the Robin Admin mobile app to scan and log office deliveries and notify employees about them. The app is available for iOS and Android.

Scan and log a delivery

  1. Open the Robin Admin app.
  2. Tap Scan under "Deliveries".
  3. Tap Allow to give the app access to your camera.
  4. Point your camera at the recipient's info and tap the capture button. Robin uses OCR technology to read and scan the package.
  5. If the name on the package matches a user in Robin, tap Create. Robin fills in the name and email.

    If there is no exact match but a close one, you can:

    • Select a suggested recipient.
    • Skip the suggestions.
    • Scan the package again.

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    If there are no matches or suggestions, you can:

    • Tap Rescan to scan again.
    • Enter the information by hand.
    • Turn on the "Unknown recipient" option to void the name and email fields.
  6. Select the delivery zone. This tells the recipient where to pick up their package.
  7. (Optional) Add the carrier and any other information the recipient may need.
  8. Tap Create to submit the package. Robin sends an email notification to the recipient, and you see a green confirmation message.

View all scanned packages

In the app, you can only view logged packages. To manage or edit packages, use the Deliveries table in the web dashboard.

Tap View all on the app home screen to see a list of all scanned deliveries. Tap the caret menu to see the details.

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