If a Robin Slack command does not work, a Robin admin needs to refresh the Slack integration.
The /book-a-desk command does not work
The Slack command "/book-a-desk" lets users book a desk in Slack. To get this command, a Robin admin must refresh the Slack integration.
Refresh the integration once for the organization. Individual users do not need to refresh their Slack integration.
The /Who-is-in command does not work
The Slack command "/Who-is-in" sends a summary of who plans to be in the office that week. To get this command, a Robin admin must refresh the Slack integration.
Refresh the integration once for the organization. Individual users do not need to refresh their Slack integration.
Refresh a Slack integration
In the web dashboard, go to Manage > Integrations.
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Find the Slack integration and select Manage.
Scroll down and select Remove at the bottom.
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On the main integration page, select Add to Slack.
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Sign in to your Slack team in the window that opens.
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Select your Slack team, then authorize the app.
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Select "Authorize". Robin connects to your Slack team and you can find it in the Team Directory. Invite it to a common channel, or keep it as a DM-only tool. Tip: you can select a DM with yourself from the dropdown.