Issue

In December 2022, we introduced a new Slack command, "/Who-is-in," that sends a summary of who all is planning to be in the office that week. However, in order to get this functionality, the Slack integration needs to be refreshed by a Robin admin. We know this is not ideal and we're working on a better workaround for this.

Note, this only needs to be done on the organizational level. Individual users do not need to refresh their Slack integration. 

 

Refreshing a Slack integration

1

From the web dashboard, navigate to Manage > Integrations. 

2

Locate the Slack integration and click Manage.

3

Scroll down & click Remove at the bottom.

4

Now from the main integration page, click Add to Slack. 

5

This will open a window where you can sign in to your Slack team.

6

Select your Slack team, then authorize the app.

7

Once you press "Authorize," Robin will connect to your Slack team automatically and can be found via the Team Directory. Invite it to a common channel, or just leave it as a DM-only tool. Pro-tip: you can select a DM with yourself from the dropdown!