Issue

In May 2023, we introduced a new Slack command, "/book-a-desk" that allows users to book a desk right in Slack. However, in order to get this functionality, the Slack integration needs to be refreshed by a Robin admin. We know this is not ideal and we're working on a better workaround for this.

Note, this only needs to be done on the organizational level. Individual users do not need to refresh their Slack integration. 

Issue

In December 2022, we introduced a new Slack command, "/Who-is-in," that sends a summary of who all is planning to be in the office that week. However, in order to get this functionality, the Slack integration needs to be refreshed by a Robin admin. We know this is not ideal and we're working on a better workaround for this.

Note, this only needs to be done on the organizational level. Individual users do not need to refresh their Slack integration. 

 

Refreshing a Slack integration

1

From the web dashboard, navigate to Manage > Integrations. 

2

Locate the Slack integration and click Manage.

3

Scroll down & click Remove at the bottom.

4

Now from the main integration page, click Add to Slack. 

5

This will open a window where you can sign in to your Slack team.

6

Select your Slack team, then authorize the app.

7

Once you press "Authorize," Robin will connect to your Slack team automatically and can be found via the Team Directory. Invite it to a common channel, or just leave it as a DM-only tool. Pro-tip: you can select a DM with yourself from the dropdown!