You can switch the Microsoft 365 account connected with Robin to a different account, or disconnect it.
"Will switching accounts delete all of my events?"
No. When you disconnect a Microsoft 365 account, Robin unpairs all space calendars and removes only future events. These events exist on your Microsoft 365 calendar, so they sync back when you pair the calendars again.
All of your spaces and historical data (such as past events and analytics) stay.
Switch accounts
To use a different address to manage events, remove the current account and connect the new one.
Switch during off-hours
If you have a busy office, you may want to wait until off-hours to make this switch, because it briefly affects people's ability to book through Robin.
- Remove the current account. All spaces switch to on-demand automatically, because they no longer have calendars attached.
- Connect the new account.
- Make sure the new account has the same permissions to access calendars as the original.
- Connect the same calendars to each space again. This restores the original schedule.
Spaces can exist without their calendars. When you delete a space's calendar, the space stays but switches to on-demand scheduling. Connected room displays show impromptu meetings only until you connect a calendar again.
You should not have to update any of your room displays when you switch accounts.
Disconnect a Microsoft account
Remove the Microsoft 365 integration from the Robin web dashboard.
Accounts with 25+ calendars
As a precaution, if you have more than 25 active calendars, the Remove Integration section shows a message instead of the Remove button. Disconnect the individual room calendars first, or contact the Robin support team by chat or email. The team helps within a few minutes.
- In the web dashboard, go to Manage > Integrations.
- In the Installed list, select Manage next to Microsoft 365. The Microsoft 365 page opens.
- Under Remove Integration at the bottom of the page, select Remove.
- In the confirmation window, check each box, then select Delete to disconnect your account.