The Desk Cancellations Dashboard in Desk Insights shows which desk bookings people cancel, and how they cancel them.
The table below lists each chart on the dashboard and what it shows.
| What is the purpose of this chart? | What is this chart showing? |
| Total Cancellations | The total number of bookings canceled in the selected timeframe |
| Total Bookings | The total desk bookings made for the selected timeframe |
| Cancellation Rate | The rate of desks booked and then canceled in the selected timeframe |
| Cancellation rate month-to-month | The rate of canceled to not canceled desks each month. Ideally, the percentage of canceled desks decreases over time. |
| Cancellation vs booking trends over time | Desk bookings and desk cancellations day over day, so you can see trends |
| Cancellation methods over time | The ways people cancel desks, day over day |
| Cancellations by method | The percentage of cancellations from each cancellation method:
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| Cancellation methods by day of the week | The methods by day of the week, so you see which cancellation methods people use most and least on each day |
| Cancellation rate by building | Cancellations by building, so you see which buildings have more canceled desks. If a building has many cancellations, consider adjusting desk policies. |
| Cancellation methods by building | Cancellation methods by building, so you see how people cancel and can decide whether to adjust policies. |
| Cancellation rate by department | The top 10 departments with the highest desk cancellation rates |