Requirements
- Advanced Analytics
- Analytics permission: Create & manage custom dashboards
The Desk Cancellations Dashboard focuses on desk bookings that are being canceled and how they are being canceled.
| What is the purpose of this chart? | What is this chart showing? |
| Total Bookings | Shows the total desk bookings made for the selected timeframe |
| Total Cancellations | Shows the total number of bookings that were canceled in the selected timeframe |
| Cancellation Rate | Shows the rate of desks that were booked and then canceled in the selected timeframe |
| Cancellation rate month-to-month | Shows the rate of canceled to not canceled desks each month. Ideally the percentage of canceled desks is decreasing over time. |
| Cancellation vs booking trends over time | Shows desk bookings as well as desk cancellations day over day in order to see trends |
| Cancellation methods over time | Shows the ways in which desks are canceled day over day |
| Cancellations by method | Shows the percentage of cancellations coming from each cancellation method
|
| Cancellation methods by day of the week | Shows the methods by days of the week to understand which cancellation methods are being used the most and the least each day of the week |
| Cancellation rate by building | View cancellations by buildings to understand which buildings have more desks that are being canceled. If there are a high amount of cancellations in a building, think about adjusting desk policies. |
| Cancellation methods by building | View cancellation methods by building to understand how people are canceling and decide whether policies should be adjusted. |
| Cancellation rate by department | View the top 10 departments with the highest desk cancellation rates. |