Desk Cancellations Dashboard

Requirements

  • Advanced Analytics
  • Analytics permission: Create & manage custom dashboards

The Desk Cancellations Dashboard focuses on desk bookings that are being canceled and how they are being canceled. 

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What is the purpose of this chart? What is this chart showing?
Total Bookings Shows the total desk bookings made for the selected timeframe
Total Cancellations Shows the total number of bookings that were canceled in the selected timeframe
Cancellation Rate Shows the rate of desks that were booked and then canceled in the selected timeframe
Cancellation rate month-to-month Shows the rate of canceled to not canceled desks each month. Ideally the percentage of canceled desks is decreasing over time.
Cancellation vs booking trends over time Shows desk bookings as well as desk cancellations day over day in order to see trends 
Cancellation methods over time Shows the ways in which desks are canceled day over day
Cancellations by method Shows the percentage of cancellations coming from each cancellation method
  • Automatic - this is when Robin is cancelling desks due to Abandoned Desk Protection
  • Mobile App - people are manually canceling their desks from the mobile app 
  • Web - people are manually canceling their desks from the web app
Cancellation methods by day of the week Shows the methods by days of the week to understand which cancellation methods are being used the most and the least each day of the week
Cancellation rate by building View cancellations by buildings to understand which buildings have more desks that are being canceled. If there are a high amount of cancellations in a building, think about adjusting desk policies.
Cancellation methods by building View cancellation methods by building to understand how people are canceling and decide whether policies should be adjusted.
Cancellation rate by department View the top 10 departments with the highest desk cancellation rates. 

 

 

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